Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

No network for 3 days unable to work

what is happening with this network. Have not been able to work (from home) for 3 days. Promised a phone call at 8.30pm tonight from customer services because the problem was supposed to be fixed by 8pm this evening. I'm using mobile data to type th...

Blank screen on three app three blue dots on browser

Phoned them up about this issue about 3 weeks ago and they told me they knew about it and were working on a fix. Three weeks and it’s still not fixed. We need to boycott this provider cus they are genuinely the biggest scammers on the planet.

Hey has anybody else had no signal for 2 days? I have tried contacting 3 but they are useless

No signal for 2 daysTried contacting 3 but they have no one available except rubbish chat bots

I’m in Spain & it’s says I’ve used all my data for the month & roaming has run out & I’ve been home

I’m I. Spain & my data has ran out & I’ve been here a day & can’t use the roaming

Network problem

Hi I can’t make phone call or receiveing call

Best solution iOS 18, Three PAYG and live voicemail

Does “live voicemail” work on Three when using iOS 18, and if it does is there a charge for it when on PAYG? For clarity I’m not talking about listening to the audio, just getting the transcript.

Why 3 mobile has bad network coverage

Calls from EE and others saying my number will be cancelled

10 days now getting calls from EE and others saying my number will be stopped.Mostly in chinese ???? It appears to be different mobile phone numbers every time they call, it's automated but you can press one to speak in English but it goes straight t...

In Spain can't get a hold of 3 support and no service. Need mobile broadband.

Flew to Spain Yesterday. Roaming hasn't kicked in. Tried phoning 3 but saying O have reached data limit. Lomit is set at £10 but haven't used any data. Perplexed?

Hi. I can't receive or make calls with my three Sim.

Hi. I can't call or receive calls with my number. Why?