Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by Community Moderator
  • 5647 Views
  • 9 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3356 Views
  • 2 replies
  • 3 likes

Network issues

Hi,i am using three network about 7 to 8 month.but i am not happy with the network i travel daily basis in uk they can't give proper singnals or internet i have contract with your network you provide me services properly this is our contract if can't...

Doncaster

We got problems over two months nearly in Doncaster lakeside area and its surrounding.they not been sorting that out we losing loads of our work but they keep taking there charges for nothing.is anyone else got these issues.

Danny786 by Fledgling
  • 335 Views
  • 1 replies
  • 0 likes

Two sims, one number?

I have a 5G sim & iPhone 14, 11 months left on my contract. In an attempt to break the hold my iPhone has over me, I bought a Nokia 5310, but unfortunately my sim doesn't work in it.Can I get a second, non-5G sim with the same number, so I can use th...

Data roaming not working

Currently in Spain have not been able to get data roaming working despite receiving text messages from Three stating that go Roam is working. Looked at all the guides and instructions still can’t get it working.   Tried to use their digital assistant...

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Roogy by Fledgling
  • 533 Views
  • 1 replies
  • 0 likes

Unable to use allowance in USA

Hi I'm trying to use my phone in USA and not getting any connectivity. I have a data pack with go roam. Live chat not helping.any suggestions?

Nisma by Fledgling
  • 440 Views
  • 2 replies
  • 0 likes

Snails pace internet

Why am I paying for this garbage, speed is that slow I cant even upload an image of my last speed test on 3's own app, which was a whopping 0.7mbps by the way, disgrace.

AJ147 by Active
  • 637 Views
  • 4 replies
  • 1 likes

4G/5G and phone signal is AWFUL

Anyone else really struggling with all forms of signal at the moment? I live in Kent, and work in Surrey, I cant even make a phone call for more than 10 minutes on my own phone on my journey to or from work. My work phone however, no issues whatsoeve...

MJE46 by Fledgling
  • 635 Views
  • 2 replies
  • 0 likes

No signal coverage

I am in a hotel in ss6 and have no signal at all???? Their wifi is down but I have no signal myself?? Help

Sj1967 by Fledgling
  • 349 Views
  • 1 replies
  • 0 likes
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