Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Roaming charges whilst data roaming turned off

I was on holiday in the US last month and had data roaming turned off before I even left the UK. At no point did I turn my data roaming on. Three texted me randomly at 3 points during my trip saying hello and welcome to the USA, outlining the costs a...

I cannot call home from Spain

I am unable to call UK from Spain.I am unable to pick up messages.I am unable to connect to local Spanish network

Not recieve any calls

My problem started more then 1 month agomy second mobile number from three cant recieve calls from NOT three usersi spend many time to speak with technical team and all the time i was doing something in settings, reboot network, reboot device, replac...

Finding out my invoice number to claim samsung laptop?

Have been told I need to provide a invoice number to claim laptop? Of which I have not been given one.

How to keep my number

My current phones SIM only contract on three runs out later this week. After a bit of research I found a good deal on a new phone and contract on another website but still with three as the network. They are sending a new SIM with a new number. My qu...

Three

Hallo I want to top up my account because i was in Poland a return to Uk in 15 of September can you use 10£

Mobile roaming in Turkey

I'm going to turkey next week. Will I be able to use my mobile phone? I will need it as soon as I land so buying a local SIM won't be possible.

Best solution Stuck with no service and unhelpful support on 1st trip abroad with Three - please help

Dear community, I am abroad (Netherlands), stuck without data services and unable to make calls or send texts. Really need help with getting this resolved. This is my first trip abroad after joining 3 in June and going through a nightmare number port...

Wifi Calling Enabled - Works Intermittently?

During the past month or so I've noticed an increasing amount of problems with WiFi calling.I'm just off the phone with the 3 Network folks in India, during the call I was experiencing very regular audo dropouts lasting several seconds. The call does...

I can’t make calls or text message

Hello, I’m unable to make calls or text which is included in my package