Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Do I need to change mobile service providers?

Hello!I live in Wembley Park.When I switched to Three in July, I did so precisely because my previous provider was having problems with its signal strength. A lot of people complained that they couldn't call me. So I switched.At the time, I usually h...

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No data connection for days

I haven't had a data connection for days! I have tried the SIM in 2 different devices, same issue. I have someone in the area on three and reported the same issue. When is this going to be rectified?? You pay so much money for a month of service and ...

Constant slow dpeeds and buffering

Hi! I'm at my wit's end with this is ce been with you 5 years and can't work out why for last week I'm getting 5 -10mbmb allweek..I've tried 4 different android boxes 4 different hotspots and a router and no difference same on all ..I've tried 2.4 GH...

eSim

Hi, I spoke with livechat and asked them to convert me to an esim, they disabled my physical sim and tried to send me an email with the qr code, but the code never came, we changed my email address (I verified the email and it was properly changed) a...

Goodbye Three and good riddance

Well the chiefs at Three pat themselves on each others backs after a good migrationBut of course they completely forgot their customers during that timeNo warning or text to prepare their customers that some may lose dataNo compensation for those tha...

esim

Hi all, Please I got a new sim ,how do I activate it as an e-sim on my iPhone 15? Thank you

Paygo queries

Does anyone know how long it takes before you can start using data after buying a data pack? Usually I can call and text straight away, but can't access anything online for a few hours.Also is anyone else having issues getting the adult content block...

Bad

I have been with three after changing from O2 and it was the biggest mistake I have made. Most places where I live I have no connection and if I am in doors it is even worse. I have to go outside

Mobile Data

For the past month i have been having issues with my mobile data, it randomly stops working and randomly comes back on. The issue used to be every couple days which was bearable, now this has gotten to a point where it does not work at all.I turned m...