Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 8524 Views
  • 17 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3741 Views
  • 2 replies
  • 3 likes

Signal

So yet again I'm on here, maybe 1 day I'll get a response about how poor my internet speed is. Come 8pm every Friday speeds drop from 30mbps to, wait for it........................................................0.3mbps, how is this even legal to adv...

AJ147 by Active
  • 817 Views
  • 2 replies
  • 1 likes

MM(!) Phone services: Sim 1 not allowed

HiAnyone ever seen this error before? Happened before randomly then goes. But happened numerous times today and over last couple of weeks signal has been progressively worse in the house and outside in some areas.It's like a phone notification that a...

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Mopees by Regular
  • 4110 Views
  • 3 replies
  • 0 likes

Best solution Data roaming query/call forwarding

Hi allI have a 3 sim and O2 sim. Going abroad to an EU destination. 3 will charge me but O2 it's free. I read some threads on here but just want to check i have got it right. If i turn the 3 sim off/take it out the phone but forward the calls to the ...

Mopees by Regular
  • 1053 Views
  • 3 replies
  • 0 likes

Data roaming

Hi all. I bought a 14 day go roam passport for £24 as currently in Spain and still have no data. Is there something extra I need to do?

No Network KY3

Just been into a 3 store in Kircaldy Fife to complain about my 4G signal in Burntisland.  When I was there. 2 other people were also complaining re lack of service. I spoke to them as the assistant was about to go through the motions of providing the...

A Little Clarity please - Go Roam Daily Passes

I upgraded my phone last year and am going to turkey on Sunday. Looking at the charges I have come across the below  "Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have up to 56 Daily Roaming passes inclu...

Assistance with 'data plan' - expiry Jan 1 2222?

Hi allApologies if this post is vague, I am not very knowledgeable with this sort of thing. I have been on Three mobile Pay As You Go for years. I went on holiday recently and bought a 'data pack' for 10GB which supposedly expired on 20/06. I tried t...

skh1991 by Fledgling
  • 546 Views
  • 1 replies
  • 0 likes

Upgrade

I want to upgrade my contract and also want to know y network is so bad

Soki by Fledgling
  • 378 Views
  • 1 replies
  • 0 likes
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