Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
How to I get coffee network drink voucher
My phone number isn’t alloweing me anymore to FaceTime people or receive face times , I have service and can call on normal , I tried resetting everything on my phone , reconnecting the number to iCloud and to face times it accepts it but won’t let m...
Hello all,Really I am posting this to get a response from 3, as I am not able to call them from my home due to an almost complete loss of all signal.3 weeks ago (14th March) I lost all signal to anything connected to 3, including both my phone+contra...
I requested a refund on my cash credit on the live chat (I only added cash credit so thst I could buy a data add-on, but when I tried to buy a data add-on with my cash credit it wouldn't let me). They told me I had to call the helpline. So I called t...
Hi,Transferred to Three.Provided PAC code and number I wanted porting upon time of requesting a sim only contract. I registered my account and inputted sim in phone before 17:00 the day before the transfer day. I have an iPhone. The number shown on m...
Hello my dad has a contract SIM and a Google pixel phone and has not been able to use his mobile data. He can see 5G and 4G with the sister company and the R signal and everything. But when we search the internet provider use data it doesn't work. Th...
Hi there.This seems to be a common occurrence when people port their number over. I’ve reached out to 3 support and it’s already been escalated. Basically I switched from Tesco to 3 and I provided a PAC code to transfer my number. The number has now ...
Hello I having a issue where I can't call my home phone (connect over the internet) . The three other people in my house are on three and cont make the call but other networks can . The isp Vodafone don't seem to think it's on they end but I don't kn...
Hi, I have been unable to send SMS texts from my iPhone. I’m still able to send iMessages, but all my SMS texts are failing to send. I can also receive messages from others, but I cannot send them. Could someone assist me with sorting this out, pleas...
I have recently purchased a mobile wi-fi router to use in a holiday caravan where the site WiFi is not that good and need an additional pay as you go sim to use in the device what do you recommend
| Subject | Author |
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| Subject | Author | Posted |
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| Thursday | ||
| 4 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
