Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14529 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5092 Views
  • 2 replies
  • 3 likes

Terrible connectivity

I am in Leeds for a month for work and at this point I might as well throw my SIM card in the bin. I have had maybe 10 minutes of functional coverage in the last 2 weeks and the rest of the time I have to connect to free local WiFi to use my phone. N...

Bad signal for two weeks now.

the Three signal has been so poor in the Albany Washington (uk) area over the past two weeks.When checking network coverage it says "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing", so ...

SA1 by Regular
  • 233 Views
  • 3 replies
  • 0 likes

No mobile signal or broadband in Saltdean

Since 20th of Feb (Thursday), there is no service or broadband in the Saltdean area of Brighton. Contacted the network a few times by phone and online assistance and no one can say for certainty when the repairs will be completed. The sparse informat...

Rico1 by Fledgling
  • 155 Views
  • 1 replies
  • 1 likes

No network service

The last 2 months  or so the network service has been awful for 2 weeks I had one bar service I wasn't able to text make or receive calls  it came back non to 4 bars for 2 days then went back to 1 bar for 3 weeks  I contacted 3 they said it was a pro...

Fay82 by Fledgling
  • 159 Views
  • 1 replies
  • 0 likes

Voice Calls Breaking Up

Voice calls are breaking up at home, it is affecting my wifes calls as well. We have both been with 3 for quite a number of years, but over the last 6 to 8 weeks we can't make or receive calls at home without the call breaking up. It is fine elsewher...

UUT by Fledgling
  • 332 Views
  • 4 replies
  • 0 likes

data roaming not activated

I paid for a seven day data add on before my trip to Malta. An email was received stating that it has been activated - twice -and I would have data when my phone was activated in Europe.24 hours in Malta later and no data.All advice re: TIOTIBOA, air...

Cannot make or receive any phone calls

Hi, I moved location back in July and have always had sketchy signal. The last few weeks I am unable to make any phone calls or receive, I just get constant voicemail texts from 3 however have to walk into local town to be able to listen to these mes...

5G Coverage post 3G switch off

I have just checked the coverage map and I am shocked that 3G is still widely available, while 5G is non existent in most areas including Wales and small English towns. I thought during 2024 they were going to vastly improve 5G Coverage.Maybe someone...

Best solution Signal issue

Since 09/02/2025 myself and numerous work colleagues have had very limited service in Heathfield, Devon area. The signal is very poor in and out of buildings. Normally the signal and speed is very good. Are there any issues in the area?? Or will we b...

No service at all for a week Framlingham Suffolk

Hi all,Is it normal to have absolutely no notification of lost service? There is a network outage in our area, it's been out for a week. No data, calls or text. It's listed on the network status page if I search.However, we've had no information what...

zoltan_g by Fledgling
  • 175 Views
  • 1 replies
  • 0 likes
Labels