Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2183 Views
  • 0 replies
  • 2 likes

Data Roaming Not Working Abroad

Hi all, hopefully you can help. I am on a pay monthly package with data roaming included. I have an iPhone 15 but when I go abroad, I get no 4G/5G coverage and I'm unable to connect to the internet without Wi-Fi. I am still able to send texts and mak...

5g mast

Currently, I live in an area where my nearest mast is behind a tree, so signal doesn’t reach me as well as it should. Is there any way I could request Three to build a new mast in a more open area near me, because there are many other possible areas ...

New 4G MiFi Broadband - Can't Connect

Hi all,I'm a new customer with Mobile Broadband and received my Data Only SIM and MiFi 4g router today. However, I've been unable to connect and am getting a solid red light on the signal indicator of the router.For a bit of background, I've already ...

No 5G signal and 4G signal is 0.2Mbs in my area since a week

I'm with 3 on my mobile phone almost 12 years and have a 3 mobile broadband ZTE 5G MC801A for 3 years. Never had any issues with a signal in my place SW8 until 5G signal disappeared on 1/01/2024 from both devices and 4G signal dropped too low so I co...

R1shpil by Fledgling
  • 291 Views
  • 1 replies
  • 0 likes

Suspended Account

So Three have last night Disconnected my Sim. On the app and online it says no active lines and account suspended. I assumed this was down to me possibly missing a Payment however I’ve not received any notification of missed payment or warning of my ...

ScottA95 by Fledgling
  • 553 Views
  • 2 replies
  • 0 likes

Poor reception in SW* ***

Since the 16/02 the reception has been shocking at best and now it can go to none, network coverage checking states there is a problem that’s being “worked on” how long is this likely to last though please because it has said this for nearly a week n...

My three sim is not working

I'm using three from last 5 months. I buy a new phone and my current three sim is not working on new phone but all other networks are working. Please someone help me. @Three1 

VPN not connecting

since last night I can't connect to my works VPN or use teams, outlook etc. internet connects on other devices but VPN just times out. Have same issue on my 3 4g SIM and few other coworkers have the same problem with their 3 broadband/SIM.

Labels