Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 23128 Views
  • 23 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 8354 Views
  • 2 replies
  • 3 likes

Terrible connectivity

I am in Leeds for a month for work and at this point I might as well throw my SIM card in the bin. I have had maybe 10 minutes of functional coverage in the last 2 weeks and the rest of the time I have to connect to free local WiFi to use my phone. N...

Need help with PAYG Esim

Hi! I just activated my Esim. I got 5g network but i can't received any calls or texts. Do i need to top-up? Please help. Thank you.

D97 by Fledgling
  • 471 Views
  • 2 replies
  • 0 likes

Best solution Signal issue

Since 09/02/2025 myself and numerous work colleagues have had very limited service in Heathfield, Devon area. The signal is very poor in and out of buildings. Normally the signal and speed is very good. Are there any issues in the area?? Or will we b...

Best solution Connection dropoff in Kingsclere

Alright, let's begin with some context: When I signed my 3 contract back in 2023, connection speeds where I lived were decent for a countryside village that relies on one local transmitter for most of its networking needs. Prices were cheap (and stil...

Naidvar by Regular
  • 916 Views
  • 4 replies
  • 0 likes

Best solution GET OFF THREE / CANCEL / QUIT

GET OFF THREE ASAP - I HAVE BEEN WITH THIS COMPANY FOR 12 YEARS NOW AND I HAVENT BEEN ABLE TO USE MY PHONE FOR THE LAST 5 DAYS BECAUSE OF “AHH WE HAD A SILLY LITTLE TECHNICAL PROBLEM” EVERYTIME I TRY ENTER MY CARD NUMBER AND PAY - I AM A GROWN ADULT ...

No signal for calls & no mobile data

I currently have emergency calls only displayed on my phone.I've had poor signal for days & now tonight I can't even make a call or browse the Internet.Tried network checker & it's saying postcode invalid What's going on??

Mass texting not working

I send use an app to send mass SMS to my customers with deals but it hasn’t been working for a while now. I’ve tried on 2 different phones and used a few different apps. It says it’s been delivered but they are never received & then for about half an...

Spoofed calls from abroad to be blocked - nice

a step in the right directionhttps://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/new-blocking-requirements-to-protect-consumers-from-scam-calls-from-abroad/ 

jr0 by Key player
  • 388 Views
  • 0 replies
  • 0 likes
Labels