Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi there.This seems to be a common occurrence when people port their number over. I’ve reached out to 3 support and it’s already been escalated. Basically I switched from Tesco to 3 and I provided a PAC code to transfer my number. The number has now ...
Hi, I have been unable to send SMS texts from my iPhone. I’m still able to send iMessages, but all my SMS texts are failing to send. I can also receive messages from others, but I cannot send them. Could someone assist me with sorting this out, pleas...
Text message from Europe cannot get through
I cant seem to send MMS messages from my IPhone 12 to another phone. I get ‘message sending failed’ this happens no matter the photo size etc Never had a problem before just recently. MMS is enabled on my phone. I am attempting to send to a phone not...
I am writing regarding an ongoing issue I have encountered since porting my number from Lycamobile to Three. I have not been receiving the necessary codes (such as verification codes or other essential service-related codes) after the porting process...
I receive several messages daily from gambling sites which I’ve never used these messages. Don’t contain contact numbers so you can’t block or report them. Any suggestions?o
I am in Leeds for a month for work and at this point I might as well throw my SIM card in the bin. I have had maybe 10 minutes of functional coverage in the last 2 weeks and the rest of the time I have to connect to free local WiFi to use my phone. N...
Hi! I just activated my Esim. I got 5g network but i can't received any calls or texts. Do i need to top-up? Please help. Thank you.
RCS emoji reactions are appearing as separate messages for photo/videos with a Google Messages User. My iPhone is on iOS 18.3.1 and the Google Messages user has the most updated version. RCS is enable on both phones and seems to be working ok, apart ...
Since 09/02/2025 myself and numerous work colleagues have had very limited service in Heathfield, Devon area. The signal is very poor in and out of buildings. Normally the signal and speed is very good. Are there any issues in the area?? Or will we b...
