Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I'm traveling to the US next week and my understanding from chatting to a Three representative is that I will be charged £5 per day for using my phone for *anything* while I'm there, even if I'm only sending a text and not using mobile data. But does...
I have Three SIM in my iPad which will not receive SMS messages - as a suggestion, an option in the Three APP to forward SMS messages would be of great value. The same for MIFI / BB routers - many have within setting ability to receive SMS but there ...
About a week ago the reliability of "Three" for sending and receiving texts plummeted. Instead of texts going and coming within seconds of being sent, nothing happened, but occasionally I would receive a "dump" of texts - long after their senders ha...
I have two iPhones with two different Three numbers. Neither are receiving texts over wifi calling. Both are fine for actual calls using wifi calling. "Three Wifi Call" is displayed at the top so they are connected. Is there a current issue? I'v...
Hi everyone. I ported my number from Vodafone today - all seems ok but I am now unable to receive any security verification texts which means a lot of the apps aren’t working (WhatsApp, online banking etc). From a quick google it looks as though this...
A friend from the Republic of Ireland has sent me a number of SMS texts but I have not received any of them. He can ring me ok. I can ring him and also send SMS texts which are also being received by him. Just wondering where the problem would be? My...
Whilst trying to transfer numbers with PAC code (from Virgin Mobile), I got to the switching form and it kept returning "Error Message, Unknown Error". All the info is correct. If anyone knows a fix that'll be great thanks, also as I inputted my PAC ...
I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...
I have an iPhone 13 and cannot use it in Canary Islands. I have a pay monthly plan but cannot get anything! Data roaming is turned on. Do I need anything else? Cannot get through on app or telephone or live chat
For some reason I cannot send text messages today, it just says "couldn't send"
