Broadband – Get support for broadband related queries

No Home Broadband service in NW3

I have been a 3 Home Broadband user for a number of years, and for the most part have been happy with the service.For the last 3 days we have had shocking service (low speeds, network dropouts). Today we cannot connect to the Home Broadband service a...

Looks like you are using a vpn

I have just recently got 5G Home Broadband. Strangely when I try to access certain things like my 5 TV channel on a Google Chromecast. It says it looks like you are using a vpn when as far as I know I'm not. It's just the Three 5G broadband. Why is t...

Three pay

I have the 5g mobile broadband hub thingy. Is there a way I can use three pay with it as my phone is with someone else ?

Connect NR5103 to existing router?

Hi there,Just got an NR5103 which is delivering brilliant results.I have an existing Netgear Nighthawk X4 router which is connected to a BT ADSL box through it's 'internet' port.I want to simply replace this BT ADSL connection with the 5G internet co...

Sercomm LTE2122GR - Making Payment

Hello, I have a Sercomm LTE2122GR and my services have been restricted. I’m looking to see if anyone can help me out with how I make a payment online as the customer service team are closed at the moment. I can’t seem to find the phone number for it ...

5g hub ownership

Hi, am I able to keep my 5g hub after my contract ends?

CCTV DVR

Hi. I have a 5g Zte device. I am unable to connect my cctv dvr through LAN. does anyone know the problem or if we can connect the dvr. thanks

5g broadband security certificates and other issues

so im having an intermittent issues with network connection my wife is unable to send/receive messages on whatsapp unable to access twitter and few other probems i on the other hand have no issue with that but often get certificate/security issues wh...

Tufnell Park continuous disconnection of router

Is anyone else experiencing disconnection of the home 5g hub at home? Since yesterday 1 may 2024 I had to restart it at least 10 times

24gb data sim from argos

hi,i bought a huawei mifi unit and bought a 3 24gb data sim (it came with a three number on it.it has run out now so i bought another data sim but it has no three number on it and i cannot link it with the old number as that is on the old sim card.ho...