Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

5G Broadband with External Antenna provides no Bandwidth

I have been struggling to find reasons to keep my 5G broadband as there is so many issues with it. I can get 2 bars of 5G with the hub alone, which sometimes delivers 200/300Mb but 1. The hub needs restarting all the time to get a good signal2. I hav...

joe4747 by Fledgling
  • 2737 Views
  • 4 replies
  • 0 likes

PS5 will not connnect to 5g Hub?

Hi guys, basically what has happened is that I have noticed my PS5 won't connect directly to the Hub, despite it being literally half a meter away. I have tried wired connections and all, and I do not want to fiddle with the options unless I know wha...

mscjatt by Fledgling
  • 3793 Views
  • 2 replies
  • 1 likes

Best solution Returning 5G router.

I have cancelled my contract within the 14 days cooling off period. Was for 30 days free trial as well. I have phoned twice,done chat as well. Hour long each time!! Promised returns label. NOTHING.  I have phoned local stores to see if they will.take...

Best solution Three 4g Plus Router

Hi guys, trying to get some clarity on a predicament I am in. I live in a semi rural area and traditional fibre broadband sucks so thought I'd try mobile broadband as my three phones get reasonable 4g+ coverage at home with better speeds than my trad...

Russ1974 by Fledgling
  • 7008 Views
  • 2 replies
  • 0 likes

Return

I called on the 08.08 to cancel my contract because I am moving abroad. Someone told me that I will receive a return bag to send my router back. That never happened so I called again and been told that I will receive a Dpd return label the following ...

Nataszka by Fledgling
  • 2037 Views
  • 4 replies
  • 1 likes

Unstable connection and useless customer service.

I post a complaint message here so maybe someone competent and insider can help me get out of this situation.Since around May 2023 i started to see issues with my home broadband speeds (I have the 5G Hub home broadband with sim).Normally before May I...

Best solution sim card number

my daughter just has the 4g hub and doesn't know her broadband sim number so that she can login to the app and register,she has thrown away the sim card packaging does anyone know how to find it pls 

Why do I have to register to login

I get the message;we’ve been updating our systems. my 3 is now better the ever, but you must re- register to access your account”??

SM1 by Fledgling
  • 1019 Views
  • 2 replies
  • 0 likes

Hi Everybody 👋

Hi  3 Network Community , I would like your opinions and comments on the new offer of "Mobile Home Broadband " please.I would especially like to know your experiences on it's speed  and reliability , value for money etc.Kind regards. Ceyhan 

Ceyhan by Fledgling
  • 6729 Views
  • 14 replies
  • 1 likes