Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Help with payment

Hi can anyone please help I'd like to pay the remaining balance on my three monthly Internet (mifi device) unfortunately I only have the actual number of the sim used. I don't have the account number nor can I remember the password To my three accoun...

5G Broadband in Chester

I got the Zyxel NR5103 5G broadband about 8 months ago and the speeds were amazing.  Then about two months ago the speed dropped dramatically - sometimes to 1 - 3 mb.  I was told there was engineering work which would be sorted by the 12th June but t...

Sman55 by Fledgling
  • 2704 Views
  • 5 replies
  • 0 likes

Broadband

My 5G home broadband is off for next 36 hrs, having already been down for two evenings this week. I wish Three would post up on website when work is expected to be finished rather repeatedly saying ‘known issue in your postcode area’. Had to phone to...

AliMax by Fledgling
  • 673 Views
  • 1 replies
  • 1 likes

NETWORK

So after 6 months of crap to no internet and spending 3 hours on the phone to customer support the other i finally have good internet back, but to do it i have to disable IPv6. This coupled with the ongoing MTU error for both Xbox and PS that i've re...

Zyxel NR5103 5G connection drops

I have a zyxel nr5103e router. I have had the 5G broadband contract since jan 23 and there hasn’t been a week where the connection hasn’t been dropped on numerous occasion. Each call to customer support said there was network issues in your area whic...

Data sim or 5g home broadband?

Hi, advice needed please.I use the EE network on my mobile phone and live a bit off the beaten track.  Recently I noticed that my phone started connecting to 5g and this prompted me to investigate further.The result of my investigations led me to the...

Not Sure If I Have 5G Connection

Hello. I`ve just got my new NR5103E Three 5G router. Set up was simple. However, with the Three mast in clear site about 1/4 mile away, the modem only displays solid green light on the router. No white light for 5G. These are my stats for WAN:Access ...

boovee by Fledgling
  • 1335 Views
  • 2 replies
  • 0 likes

How to speak to a real network engineer

About 3 weeks ago I took on Three broadband and received a NR5103E. First day was brilliant with good signal strength throughout the house enabling me to place it in the hallway. Fast pings and 500+ mbps speeds.Unfortunately this did not last long an...

maxwe789 by Fledgling
  • 2861 Views
  • 4 replies
  • 4 likes

VPN Block

My router has worked perfectly with my company's VPN for over a year but 3 weeks ago it suddenly stopped working and would not connect to the VPN. I liased a lot with the Three support team and my companies IT department who tried everything. I even ...

Shane470 by Regular
  • 11336 Views
  • 24 replies
  • 1 likes

Slower and slower speeds at peek times

I’m one of those suckers that fell for trying the Three 5g home Broadband advertised at 150mbps average. They shipped me a ZTE Mc801A (The one with antenna connections that doesn’t come with antennas and pants WiFi signal) 路‍ basically for the first ...

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