Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

5g hub ZTE mc888 won’t allow WiFi calling

We have recently switched to Three. We switched from the standard broadband to the 5g hub because we are very rural and our highest speed on the line was 5mb. With the hub we are getting the fastest broadband we’ve ever had. But here’s the problem: i...

Rural by Regular
  • 34087 Views
  • 73 replies
  • 0 likes

Poor bandwidth in West Wales

I have had a mobile broadband router at a holiday lodge near New Quay in West Wales since 2021. For the last 15+ months, broadband speed can drop at busy weekends to less than 0.75 Mb/sec. Three has told me that they have been working in the area sin...

docgt40 by Fledgling
  • 1410 Views
  • 2 replies
  • 0 likes

Returns

Hi, I'm still waiting for a label to return a 5G device to be emailed to me.  I've attempted 3 times & it's now a little over 2 weeks.  @JonathanB  can you help me please?

MKH by Fledgling
  • 1037 Views
  • 1 replies
  • 0 likes

Terms & Conditions

I am thinking of getter Home Broadband 4G Hub, but the Terms read, "If I cancel within 30 days I have to pay for the date used during that time, plus pro-rata of the monthly charge." The latter I am fine with, but am concerned that I could run up a b...

mosala by Fledgling
  • 2216 Views
  • 4 replies
  • 0 likes

Home broadband sim not sending out Internet signal

Hi I signed up to Three home broadband on Friday evening. I had my router delivered today. I've put the sim in however there is no Internet signal. The 3g/4g light is red which indicates no SIM card is inserted or there is no network service availabl...

please help

I have bought a sim card that is mobile broadband it says 24gh and lasts 24 months and a 3 router the first day it worked fine then it stopped working .all the lights are green except the one that reads LTE strenth which is red.when i connect to the ...

billuk3 by Fledgling
  • 3052 Views
  • 5 replies
  • 0 likes

Gaming

Hi, i got the new NR5103EV2 broadband 5G unlimited data plan, it works for browsing very well, tiktok and youtube etc, its extremely fast, it wont let me play any games though, i switch to my current wifi and it works with games but not with this

kota1 by Fledgling
  • 1077 Views
  • 1 replies
  • 0 likes

Another case of no return bag sent

Moving abroad in 2 days.Called up Three to terminate my contract on 25th March.Was told I have to return the device or otherwise will be charged, and bag would be sent to me - no problem, I have no use for the router.Second call to them on 2nd April ...

PeterMC by Fledgling
  • 1279 Views
  • 2 replies
  • 0 likes