Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Network roaming

Hi I am come to Netherland and my network not working pls help

Hi there is any one could help me

I do have issue with my SIM card lost my phone Friday night I have reported lost ent to store to get replacement card told by store manager Stratford Westfield system issue come back Monday and we I’ll issue you a sim card was there by Monday they is...

Porting Service Unavailable

Trying to port my number to Three and I keep getting "This service is unavailable".Link i'm trying from : PAC Request. Keep your number when joining Three

Poor 3signal

I have 5 contracts with three but recently I have been experiencing more and more problems both making and receiving calls at my home. I already have a three box to route calls over my fibre broadband but this does not always happen. I'm fed up with ...

Slow internet speeds

Hello three! My internet is super slow for NO REASON like from 1 hour and it ss

Porting number issue

I joined Three recently and transfer my number from EE.The new Three sim had been inserted into my phone around 1 - 2 weeks before the transfer day, which I was able to use it with the temporary number, which I presume it had been activated sucessful...

I'm pretty sure Twitter has blocked the Three Network - we can no longer add our phone numbers there

I had recently registered to Twitter and I found you can no longer Direct Message people until you added your phone number to the account. Upon attempting it says "We cannot send a text message to this phone number because its operator is not support...

Voicemail

I want to TURN OFF my voicemail. I've dialed 333 went through all the options and still could not do it. I've also gone into the local "3" store and they could not do it either..........I really need this turned off ASAP please

CT9 Mast Issue Work

It's been going on for well over a month and internet speed at times are as low as 3Kbs, old dial up modems were faster. So is there any hope it will be finished anytime soon? Is it an "Issue" as the status page says and isn't really being fixed at a...

Sim

Please I do I change my lebara number to three