Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi, we are in Spain. Both my wife and I are trying to use our Android mobile phones as hotspots for our children and for work. We have done this in Greece and France for many years with no problems at all. Our signal here is great on our phones with ...
I can access the three app but cannot get into the rewards app. When I request a one time code to reset my password no code comes through??
How can I use my phone in out of uk
Hi, help needed please. My mother in law has ported her number across from O2 virgin to 3. Can make outbound but cannot receive. Tried contacting 3 who stated to put phone into flight mode, leave like this for 30 mins and it will work. Its not worked...
i switched from 02 to three today and i cant receive messages or calls, ive tried the online support but nothing could be done about it.
I arrived in Spain yesterday, an hour later I received a message saying I had used 80% of my 12g allowance! Almost 10gb in an hour is very very impressive network speed! (/s)then today after being here a day my partner received the 80% message, 20 mi...
I'm having an issue where my mobile data doesn't work on certain apps / gaming apps.My phone isn't used for many other reasons than gaming apps - I either have an incredibly unstable connection (although the connection is 3 bars or 4 bars 5G and 4G) ...
Hi - Just returned from Greece to UK and can't get a working data connection on my iPhone.Tried rebootig phone , resetting 3 network settings , switching off data / airplane model but nothing works.Strangely iMessage functions but nothing else !Any i...
Good morning , I made a SIM plan on the 31st of May , since then I have had no more peace , every 15 days you are discounting the invoice with absurd amounts that I did not contract , I want my refund and that they fix this or urgently cancel
Hello. I've noticed a mast on a street where the associated cabinet is open. I think it's 3 equipment. Where would I report this please?
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