Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Why does this network claim to have 99% coverage in the uk when it’s an absolute blatant lie. Even since acquiring Vodafone it has done absolutely nothing to improve anything here in Cornwall. Three is the most fraudulent network I have dealt with an...
A woman with an Indian accent called, asking for more details. I became suspicious and told her she couldn’t be from Three, since she would already have that information. She then hung up. I’m certain that Three has official ways of making special of...
I am currently abroad and purchased a 14 Day Go Roam Passport. As this had nearly reached the fair usage 12GB limit I purchased an additional 7-Day Go Roam Passport as I could no longer use data roaming under the original pass. I now own two passes, ...
When will Three UK be making 5G Standalone available? According to this link O2, Vodafone and EE customers already get 5G SA:https://5g.co.uk/guides/5g-standalone-in-the-uk/
HiI'm abroad using a PAYG sim and my SMS has stopped working recently. Making calls works and using data and receiving texts but to send doesnt seem to work,Any way to fix this?Thanks
I have very inconsistent ping, How do I improve this. Can I be walked through the APN settings?
As of 15th Sept, the 5G broadband (sim) has been running extremely slow, below 10mbps in LE9 postcode. The network check on 3 website still says “fixing problem”. Had no real explanation from 3 nor any timescale this will be repaired. Disgraceful ser...
Over the last few years, working from home, I don't think I've really been aware until lately of just how much network coverage seems to have deteriorated (possibly since the 3G switch off). I have had multiple occurrences where my phone is essential...
I am often unable to make or receive standard mobile calls in London. This issue has been occurring intermittently for several months now. While some days my calls connect without a problem, most of the time it takes a very long time for a call to co...
Hi. I need to setup my 3 voicemail for the first time. I understand I need to call 123 from my phone, select a PIN, then record my name and a greeting. Before I start this, is there an option to select a PIN, but use an automated response rather than...
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| Subject | Author | Posted |
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| 2 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM | ||
| 29-08-2025 06:17 PM |
