Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
We have no mobile signal at home but use wifi calling. Neither my wife nor I received today's UK Government Emergency Alert on our phones. Why not?
Why have we not been told about the mast that has been broken for over three weeks iam paying for a service what iam not getting we should get a refund or let us out of our contract
I have a new Three router set up and all raring to go as my backup! Finally!I connected everything up, that's all goodI connected my laptop to it through ethernet, got all the settings I want set, I can access the internet just fine, perfect!Now I at...
My upload speed is extremely poor consistently. I don’t think I’ve seen it get above 10Mbps. Can an employee please help as I am a new customer and I am not happy
How to contact customer service please
My husband and I both bought 40GB data packs at Heathrow before flying to Czech Republic. Mine worked for a couple of days but now isn’t. Am having to rely on wifi. i’ve used less than 1 GB. His has continued to work throughout. Why wouldn’t mine b...
Some sites such as worldradiohistory.com won't load and just freeze, this is while using Three home 4g broadband. The site will load ok when using a VPN or on other networks (loads fine on my phone with Tesco Mobile 4g or 5g connection).
Are all the SIM cards being updated because of lack of signal
I am writing to follow up on a request I made earlier via live chat regarding my mobile number x. I have been using this SIM for over a year and recently lost my mobile phone. I contacted your support team to obtain a proof of usage, which is require...
Since signing up with 3 in June this year, this is the second time I have had no Internet. No TV, no music etc. Despite assurances that the signal where I live is excellent. That is far from reality. I have currently got one bar and at best it only ...
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| 4 weeks ago | ||
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| 14-10-2025 08:33 AM | ||
| 29-08-2025 06:17 PM |
