Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I live in Forest Hill, SE London and have always had 2 bars of 4g generally. Not good.Yesterday though I had full 5 bars of 5G... It's now back to the usual rubbish service.I did notice a week or so ago people working on the masts on top of a nearby ...
I'm trying to get into an app and get as far as loging in, entering the authenticator code but then it just hangs circleing and my coverage shows only 1 bar.
Hi team I had my number ported from O2 to Three on the 18th and I am unable to receive text messages. My phone cannot be reached as I need to add the number back to my Apple account, but because I am not receiving the codes from Apple, I cannot add t...
I’ve not got over the shock of a credit check for an phone 17 I’m very depressed and fed up going through an 1.5 hours answering loads of questions which was all for nothing Total waste of time and I got a bad headache as well I never do that ever ag...
Hi, I’ve been having a very poor experience with the Three network. At my home location (HA0 ***), I usually get only 1 bar of signal, and my mobile data hardly works. Calls drop or don’t connect, and the service is not reliable at all. This is fru...
Hi, I am on an Unlimited Lite SIMO 24M plan. Running off it for everything in Penarth, Wales. Over the weekend, I had a bad Zoom meeting when it kept freezing and disconnecting. I haven't had this problem before, although I started noticing slowdowns...
Just had a phone call from 0**** ***** stating that due to 3 merging with Vodafone my sim would be blocked and they needed to send a new Sim via courier - they even had my email and sent documents. I ended the call but they continued to ring so I’ve ...
Hi recently bought a PAYG sim partly due to confusion and I am worried and confused about what the charges mean. I think I have pre paid for 60gb of data with unlimited calls and texts but I keep seeing things about charges separate for PAYG customer...
Does anyone know what number to call fro the speaking clock? 123 is VM so no idea what it is on the 3 network. Thanks
I am having constant frustration about constant network breaking up when am on calls. My complaints at three mobile communication office didn't come with any solution. I changed my handset to Samsung 5G but there is still no different. This nightmare...
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