Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Dear Team,I've recently joined three owing to wanting a needing a new phone and completed the transfer my number to bring my old number across. However, this hasn't worked properly so I now have two different SIMs from different providers with the s...
I have "upgraded" my plan around a month before traveling to USA for a holiday, why not "upgrade" isn't it, instead of £8 for 10gb now £10 for 30gb what a bargain, the only thing they forgot to tell me is that from that day i have lost the free roami...
Does anyone know which options to choose in Three's automated support system to reach this mythical 'turn off voicemail' option? The website just says 'call 333' but when I do, none of the call menu options relate to voicemail settings, and there doe...
Hi all,I have a Samsung S20 FE 5G.I'm having real problems with making/receiving call in my home, i've been with 3 since Sept and it's always been the same ! if i receive a call whilst at home, i will answer the phone, but the caller can't hear me, a...
Hi. I currently have a Three eSIM in my iPhone 12. However, I’ve just purchased a new iPhone 13 and I’m looking to transfer my existing eSIM number over to my new handset. I’ve spoken to Three customer services to request a eSIM, but they tell me it’...
Trying to reach customer service for proof of usage its been 2 years being three customer there is no use i got sim replacement but need proof of usage requested but 72 hours waiting time.If i didn't receive it would be the last month my contract end...
My net s not working properly
Whenever I go into 2 specific areas my data stops working, I'm connected to data sometimes I have full 4G but nothing will load. The second I leave the area it works again. I've told support about this and I'm not even joking they told me to go to th...
I see a new very flashy mast appeared near my location - is this a Three mast & is it live ? ( location is : Victoria road, Horley, Surrey )
I received a payg simcard replacement the previous one I lost and I had it blocked it. the replacement I received has been activated about 2 weeks ago I have signal(bars) but I cannot receive calls or texts not even my voicemail for some reason or t...
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| 07-02-2025 12:03 PM | ||
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| 21-01-2025 10:25 PM |
