Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Folks, looking a bit of advice here if possible please.Background, over the holidays I broke my phone, well I cracked a lot of the screen and it only partially worked, but certainly needed replaced. The phone used one physical SIM (from another provi...
For the last few days the network has been glacially slow. We have 3 Three 5G routers on different SIMs and a 5G phone SIM. All have the same issue - speed is ridiculously slow. The system status shows an issue in our area but beyond that no real est...
my data hasn’t been working for the past week. And the few weeks before my data has been very slow. I am in North London and when I enter my postcode they say that the data coverage is excellent but my data isn’t working? I have tried everything, re...
Is there a way of changing how you're notified if someone leaves a voicemail message? The text message notification is a bit intrusive. I prefer the "tape spool symbol" that I used to get when I was with another provider.
Why haven’t i been able to use data roaming since well before Xmas
Hi , Does anyone know how to add a preloaded Data Only Sim that I use in my MiFi device to the My3 account?I thought I would be able to just add the data only sim phone number to the account but can't see how to do it.
Please how can I get a proof of usage
September 2023 work started at CF64 4NR [outside a Tesco] at the end of my street to plant a phase 9 mast. April 2024 it was complete with fibre & power connected & hardware in the cabinets. However it's the end of 2024 & it's still not powered on. [...
I need my data back,I need to contact doctor sometime please,I arranged to pay after 7 days please
Hi,i attempt to make a call however my phone keeps on saying that my spend cap has been reached however my spend cap is unlimited.How can i ensure my sim automatically works?i have called three multiple times to no avail.There doesnt seem to be an ac...
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