Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Since the merger of Three and Vodafone on 31st May, I had noticed that my signal at home had gone from being a reasonable 4G to one or two bars of 3G only. I assumed this would only be a temporary occurrence and most likely due to the merger. Howev...
Hello,Back in June/July signal in SA44 dropped to either very poor or no signal at all. Support team and network status checker said "there is a problem in your area" but were unable or unwilling to give any more details or a fix ETA. Then in late Ju...
Hi , I had used my old phone number to retrieve an old voicemail from my passed mother , and since then it has de activated in my iMessage . There is no block from apples side , and I don’t know what other options I’ve gotv
Three service has become rubbish l. Merging with Vodafone has even made it worst. My calls are not even connecting.
I was awaiting a call from NHS 24 (a call back) they said they tried to phone but it went straight to answering machine. How do I find out if I have call barring? It is very strange as this isn’t the first time this has happened. I was sitting with m...
In Samsung SIM manager:On O2, my number was showing as +447XXXXXXXXXOn Three, my temporary number appeared as +447XXXXXXXXXOn Three, my ported number appears as 07XXXXXXXXXSo this looks like a weird effect of the number transfer. I entered my number ...
I bought a sim card on friday from my local 3 shop for data to use in my caravan router while on holiday, I have spent the best part of a day trying to connect to the internet, I think I have just wasted £20 I tied it in my own iphone and it does not...
The message to explain that I should see performance improvements in my area since Vodafone and 3 have merged. I have noticed a slight uptick in download speed but conversely my Upload speed has completely tanked to about 2 Mb. I use a 5G router(Alth...
I am currently having issues with my 5G broadband even though a speed test shows over 150mbps but I can’t even watch bbc iplayer due to buffering. The status shows as there is an issue in my area and it is being worked on. Is there a timescales on fi...
Is anyone else getting no to poor reception near b31 Birmingham? My phone and tv keep buffering in 2025 and they call this 5g !
