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How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by • Community Moderator
  • 2604 Views
  • 6 replies
  • 1 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3100 Views
  • 2 replies
  • 3 likes

Best solution Calling home

Can I call back home in the UK from the USA as if I am in the UK?

Ever by • Fledgling
  • 259 Views
  • 1 replies
  • 0 likes

stop receiving calls due to very wek signal in London

Hi Guys, Callers complain that they cannot get through to me as it comes across as busy. They are not even directed to voicemail. I only found out recently. I have popped into the three store many times and it seems that there is an issue as the sign...

Mobile data temporarily turned off by operator

Have this morning received the following notification  "mobile data temporarily turned off by operator for SIM 1". I have a Samsung A55 and have tried restarting phone and resetting mobile network to no avail. I have plenty of my data allowance left....

RobDee by • Fledgling
  • 529 Views
  • 3 replies
  • 0 likes

Data Roaming in Greece

I thinks it's disgraceful that after being a loyal Three customer for over 15 years that I have to pay extra to use my data allowance in Greece. My wife who is with Tesco Mobile is able to use all her data allowance with no such charge. When my curre...

Duggsy by • Fledgling
  • 376 Views
  • 1 replies
  • 0 likes

Best solution What are my options after hitting 12GB fair use

Hi. I’m currently abroad in Croatia and have hit the 12GB of fair use. Will buying an add on help or will I have to pay a surcharge for the rest of the holiday or until the next billing cycle. I have pay monthly unlimited data.

Dats

Why is my data I just payed for and got less than 10% of my slice I was promised in heathrow at the cost stated there in worthing now not working at all but still draining my phone battery and data usage

Data

Hi how do I found out how much data I use monthly?

ko6627 by • Fledgling
  • 262 Views
  • 1 replies
  • 1 likes

Pitiful

Three is just pitiful now it’s embarrassing 

Negsy by • Regular
  • 322 Views
  • 2 replies
  • 0 likes

Porting issue

Have recently transferred to Three from EE,  provided a PAC code and received a text confirming my number had transferred but it doesn’t work, please help Mod note, post title edited for clarity

AndyH26 by • Fledgling
  • 398 Views
  • 2 replies
  • 0 likes
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