Network

Calling issue 23/01/2025 [UPDATED]

Hi everyone,UPDATE: Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. Our monitoring has picked up an issue with calls connected via WiFI which we are investigating urgently. Today, we also expect ...

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

I paid £15 for 75GB and VAT too since 09/09/2024 but never received the Data

Lebanon Data Pack

Hello, I live in lebanon, and I have a 3 UK sim card and I would like to buy a data pack, but heard somethings about it not working in lebanon etc etc and some other things related to "roaming", and I dont really understand whats that, can anyone ple...

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

Calling Estonia

Today I tried to call a business contact in Estonia, only to be told by Three "to hold, as my call was chargeable and I had reached my monthly limit.. (News to me that there was a limit set!).. So I went into my Account and changed it to 'unlmited', ...

Can’t make calls in Netherlands

I just installed my Three SIM card today when I arrived in Netherlands. So far I have tried several phone numbers including my hotel but none go through. Data seems to be working fine.

Home Broadband

My home broadband in Liverpool L14 area it very poor, it will not stay on it’s on and off all the time. The quality of signal and strength is very poor and frustrating.

Where has the money gone

Running out of data. Top up £5 pay as you go but still has no network at all. Where’s the money gone?

Apple IOS 18.0 RCS Support

Hello, thought out the beta of iOS 18 there has been no support from there for RCS messaging. Now the final has been released when three be supporting RCS on apple for their customers.

Zero or bare minimum coverage

Since the beginning of September the network coverage has been almost none existent. I get it may go down time to time and will have issues, but this has been a week now.Nobody responds on X (Twitter) when I call up, I'm just fobbed off with, "mainte...

network and internet not working

no internet for 4 hours