Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Why is your 5g network worse than your 3g network that you have just turned off? I have a brand new s21 and is fully 5g compatible but the signal is never stable. Bounces constantly from 4g, 4g+ and 5g and only ever have any kind of speed in the earl...
Hi, I’m in Switzerland and can text and have signal (I’ve been charged the £2 to access my allowance abroad) but I can access the internet! Please help.alex
Now nearly two weeks of having no signal in and around Cambourne Cambridgeshire CB23***. Got only dots where bars should show, contacted customer support twice to be told they’re working on it. Status checker shows a problem being worked on but serio...
I currently own a LG V50 and have been using Three for many years without any problems.Yesterday the phone stopped being able to recieve or make phone calls. I suspect this is related to the 3G switch off.This phone should be able to support Volte, b...
I've got a pay monthly plan that started after 2021 but can't find out if I have roaming passes available with my plan. Does anyone know how I can check this?
eSIM Quick Transfer is a Bluetooth transfer of the eSIM between adjacent iPhones, is almost instantaneous and requires no intervention from the carrier (i.e. Three).I have 2 iPhones and I want to be able to use either one (NOT simultaneously). Quick ...
my mobile wifi has been crap for the last 4 weeks or maybe longer, ive always had bad signal, but never really affected anything.only until the last 4 weeks i can sometimes get mbps but its super unstable. even with the internal antenna. so previousl...
I have just changed my contract with three but my number has not stayed the same despite not leaving three network, how do I resolve this?
I paid £15 for 75GB and VAT too since 09/09/2024 but never received the Data
Hello, I live in lebanon, and I have a 3 UK sim card and I would like to buy a data pack, but heard somethings about it not working in lebanon etc etc and some other things related to "roaming", and I dont really understand whats that, can anyone ple...
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