Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2244 Views
  • 0 replies
  • 2 likes

Line Test

Morning.Is there a way of being able to test my three mobile phone line? For example by dialling a code into the handset like 17070 which then in turn reads out my own telephone number Thank YouRichard 

RTAYLOR by Fledgling
  • 720 Views
  • 2 replies
  • 0 likes

Voicemail turn-on/turn-off

Why do we need to call customer services to activate/deactivate voicemail?. Every other network I know has a self-service option. Why not Three ?

Laz by Fledgling
  • 3912 Views
  • 3 replies
  • 5 likes

Wifi calling with text messages

Why Three do not advertise enough on Wifi calling with text messages, while they are the only 2 companies (including EE) that have this fantastic option 

Best solution Call forwarding and roaming

Hi,If I forward all my calls to my UK Skype number (or another number), will I get charged while roaming ?. I need to turn on my phone while roaming to receive SMS messagesThanks

Laz by Fledgling
  • 3809 Views
  • 1 replies
  • 0 likes

New contract promised to keep my old number

Hi. Can someone advise how to activate my new SIM card when I renewed my contract ? I have inserted the sim but it is pay as you go and it has different number. I was promised my number will stay the same . Is this a case that it will be the old sim ...

Apple watch cellular pairing issue

E53305.u have already paired device.chat to our team.i m not able to activate cellular plan gor my watch.this is error im getting

We received Three 5g hub today and connection is terrible

As stated in the title I received the 5g hub today and we tried it all over the house and the connection to the network is really bad, it’s not the Wi-Fi that’s the problem it appears to be an inconsistent connection to the Three network. If we run a...

KHow by Fledgling
  • 1538 Views
  • 4 replies
  • 0 likes

Issue in network

         Hi its simranjit kaur I want to know that why my network is not working properly                   

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