Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Best solution Call forwarding and roaming

Hi,If I forward all my calls to my UK Skype number (or another number), will I get charged while roaming ?. I need to turn on my phone while roaming to receive SMS messagesThanks

New contract promised to keep my old number

Hi. Can someone advise how to activate my new SIM card when I renewed my contract ? I have inserted the sim but it is pay as you go and it has different number. I was promised my number will stay the same . Is this a case that it will be the old sim ...

Three down again for internet

Three internet down again this is consistent

Apple watch cellular pairing issue

E53305.u have already paired device.chat to our team.i m not able to activate cellular plan gor my watch.this is error im getting

We received Three 5g hub today and connection is terrible

As stated in the title I received the 5g hub today and we tried it all over the house and the connection to the network is really bad, it’s not the Wi-Fi that’s the problem it appears to be an inconsistent connection to the Three network. If we run a...

Issue in network

Hi its simranjit kaur I want to know that why my network is not working properly

Cannot roam in Europe after enabling.

I enabled international roaming after arriving in Belgium, its been way over 4 hours and I still cannot roam. This is a big issue and only happened since my contract was changed by 3. It states I've set a 0 cap but I cannot call 3 to change.

Cannot receive phone calls while roaming

I am currently in India and cannot receive calls to my mobile. I can receive SMS, make outgoing calls and use data but when people try to phone me from UK they get the message "this number is not able to accept calls". I have tried different networ...

Long overdue changes for 2023

In the next few months might Three give us: 1) Missed Call Alerts2) Visual Voicemail for android and ios 3) the ability to switch off / on regular voicemail without having to call 333 or taking part in a Live Chat Three is supposedly one of the "Big...

Is 5G line of site only

There is a brand new 5G mast less than 400metres from my house, it was transmitting a full 5G signal as I walked past it. I lost the signal 200 Metres along the road which bends to the right in a house lined street, I can’t get a 5G signal in or outs...