Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32568 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11390 Views
  • 2 replies
  • 4 likes

Best solution iOS 18, Three PAYG and live voicemail

Does “live voicemail” work on Three when using iOS 18, and if it does is there a charge for it when on PAYG? For clarity I’m not talking about listening to the audio, just getting the transcript. 

Calls from EE and others saying my number will be cancelled

10 days now getting calls from EE and others saying my number will be stopped.Mostly in chinese ???? It appears to be different mobile phone numbers every time they call, it's automated but you can press one to speak in English but it goes straight t...

DT007 by Fledgling
  • 1688 Views
  • 3 replies
  • 0 likes

I’m Back….

Left 3 couple of years ago… so glad to be back… well better than O2 !!! Nuff Said for Now Stan25

iOS 18 RCS Support

Hi, could we please have a commit date for the rollout of RCS support which was implemented several months ago at the rollout of the iOS 18 beta? Unfortunately Three has acquired a reputation for being technically behind the curve with the adoption o...

Anonymous by Not applicable
  • 3996 Views
  • 6 replies
  • 4 likes