Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

NEW PAYG.png
StephR by Employee
  • 3582 Views
  • 0 replies
  • 9 likes

is it possible to reactivate one month unlimited sim?

Greetings, I purchased a one month unlimited SIM for 3 from Amazon.co.uk for a trip to London and Torquay, back in May and it worked okay. I'm heading back through France on the 8th and wonder if it's possible to activate it again? I tried signing up...

Tigurr by Fledgling
  • 1420 Views
  • 4 replies
  • 0 likes

Data rollover

I would like to suggest to Three to think seriously to introduce data rollover like ID mobile, Virgin media and many other networks. Three has the bandwidth and can afford it. It will make a huge difference to sales with minimal load on the network.

moods by Active
  • 1792 Views
  • 5 replies
  • 0 likes

Plan

I think my plan was expired yesterday.I want further information about it 

Jagrut by Fledgling
  • 907 Views
  • 2 replies
  • 0 likes

Unlimited plan?

I have 2 numbers. One used by me, another by my wife.What's the cheapest unlimited plan?

Raph by Fledgling
  • 773 Views
  • 1 replies
  • 0 likes

My poor old phone needs replacing

I’ve been with 3 for about 17/18 years, I’m using a mobile that is older than my grandson and he is 9 haha, I chose a sim only a few months ago until I was in a position to upgrade the phone, I was told I could after 3/6 months, now I’m being told I ...

Combine bills

Can anyone tell me if you can combine to bills as they are both in my name but it’s my sons one and mine ? Thank you 

Reb1974 by Regular
  • 1384 Views
  • 3 replies
  • 0 likes