Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Unable to view second account

Been trying to view my upgrade options as my contract is up at the end of this month, live chat states i can view it in the app but there is only my iphone 14 pro max, i have another contract which I cant even see on the app or desktop. Going instore...

Three is the worst company

I contacted Three UK back in March informing them of my financial struggles as a single mum and as a result of living crisis. I've been struggling for months but tried my best to stay on top of things. I've been with three for over 6 years and always...

Joanna3 by Fledgling
  • 816 Views
  • 4 replies
  • 2 likes

Online purchase

Hi, I tried to male an online purchase if a phone lastnight. I received an email of the orders number but as unsure as if the order went through.  The order number as follows (***) Can you please help My email is ***  

Joy1 by Fledgling
  • 294 Views
  • 2 replies
  • 0 likes

Presale tickets

Trying to get presale code for TV Girl concert in Leeds, but nothing coming up on the 3+ app.  Anyone have any luck?

Ratty101 by Fledgling
  • 557 Views
  • 2 replies
  • 0 likes

Forced apps after Software Update

Absolutely disgusted by Three's latest money-grabbing scheme that forces game downloads after a Software Update.As has happened with all software updates in recent months, when the latest Samsung/Android update happened this morning, Three forced me ...

Cannot login to three + app

Morning. I had a reward I was about to use in the three+ app but it had logged me out and I am now unable to login again. Password change setting didn't work and tried re-registering but that doesn't even recognise my phone number as a three number. ...

Unable to login to three+

When I try to log into three+ app I get the following error. (I’ve been using this password for quite some time, and biometric login was also enabled, which worked all this time)“Please try again later.Sorry, you've tried to log in with the wrong det...

Best solution Three+ unauthorized: invalid number

I've had my family's three numbers moved to a business account and since they've been migrated, two of them can no longer access three+, and I get the following:Sorry something went wrong. Unfortunately you're not able to register for Three+. Please ...

Amn35 by Fledgling
  • 755 Views
  • 3 replies
  • 0 likes