Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Help with cancelation

I make a change of my plan on 04/11 and i decided take the broadband and 48hr after try to back my plan they say cant back anymore ? This is real?

Trade in payment not received - scam

Still not received payment from phone trade in. The payment was released on 19th October. They say wait 5 days it’s now been 13 days.Anyone else having the same, it says on three website quick pay out not impressed at all. It’s false advertising Con...

Mary7 by Regular
  • 776 Views
  • 4 replies
  • 1 likes

Upgrade, fraud error, wont let me pay 4.99 delivery fee

Been trying to upgrade for weeks, I get stuck and customer services also on the pay delivery fee, keep telling me it won't go through due to fraud error, I have tried 3 different banks all registered in my name and address same as my three bill. All ...

Clars by Fledgling
  • 505 Views
  • 2 replies
  • 0 likes

Cancelling is A NIGHTMARE

How are you able to cancel?I am out of contract and my letters are ignored. The live chat is absolute joke, as soon as I say I want to cancel there are no advisors available!I’ve put a complaint in - also ignored - all while my arrears grow. I am at ...

DeeEss by Fledgling
  • 350 Views
  • 1 replies
  • 0 likes

Can't see my billing details when logging into account

I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user.  I...

BMad by Fledgling
  • 572 Views
  • 2 replies
  • 0 likes