Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Why cant I send emails when only on 3 network. Works fine when at home using WiFi feom virgin. Find it a nuisance as I travel away from home quite a lot. I recievebemails ok
Hello All, I am having some trouble connecting to my PS5 via my Playstation Portal. I can use the iPhone Remote Play app on the Three network, so I think I have solved NAT issues and APN issues. However, it breaks when I use my phoone as a hotspot, o...
I didn’t receive the emergency weather warning alert today. ( didn’t receive any in the past either)settings all correct on iPhone.everyone else in house received but they are with other networks thought this had been sorted
i am having a few issues with my three 5g hub, the hub is located at a top bedroom windowsill and i'm getting speeds as low as 10 mbps download and 0.2 mbps upload and the wifi keeps disconnecting and reconnecting in its own time. i have checked my l...
Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost around £550! i will not be using this se...
Over the last few weeks I’ve started to get unwanted spam phone calls to my mobile on Three. I’ve had the occasional one previous, but now I’m getting 5-6 per day.All the numbers “look” legit, as if they are from numbers in various towns around the U...
Our three mobile broadband unit has performed very poorly, when I put the sim card in my phone it works brilliantly but in the unit the signal is rubbish. I feel that we are being fobbed off when three are unable to improve it as for about the first...
For more than 5 years i have had very poor signal but the map says 5G 4G signal is top tier as it should be as I'm right next to a busy town with amazing coverage well so the map says. The issue is i can hear people perfectly but when i call lets say...
I had my phone stolen on NYE after only a couple of days of using it. I’ve provided proof of purchase to three but they state they are unable to block the IMEI because the receipt (proof of purchase) doesn’t contain the IMEI. After speaking to Argos ...
Hi , Does anyone know how to add a preloaded Data Only Sim that I use in my MiFi device to the My3 account?I thought I would be able to just add the data only sim phone number to the account but can't see how to do it.
