Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2181 Views
  • 0 replies
  • 2 likes

New 4G MiFi Broadband - Can't Connect

Hi all,I'm a new customer with Mobile Broadband and received my Data Only SIM and MiFi 4g router today. However, I've been unable to connect and am getting a solid red light on the signal indicator of the router.For a bit of background, I've already ...

Nintendo Switch

I've had three 4g / 5g home internet for a month now, unit the start of this week, it worked fine for my switch. However this week it stopped working and nothing I do will get it to start working again (including a factor reset of the hub). The inter...

jdwb500 by Fledgling
  • 187 Views
  • 0 replies
  • 0 likes

Suspended Account

So Three have last night Disconnected my Sim. On the app and online it says no active lines and account suspended. I assumed this was down to me possibly missing a Payment however I’ve not received any notification of missed payment or warning of my ...

ScottA95 by Fledgling
  • 550 Views
  • 2 replies
  • 0 likes

Hotspot keeps failing:’(

Phone I’m using - normal iPhone 13trying to connect ps5 to watch YouTube (I have no WiFi) and as you can see in the picture it stays connected but the actual internet part goes from connected to connecting every 5 bleedin seconds and it’s rather anno...

Does THREE_WIFI on TfL reliably work for anybody?

Has anybody figured out how to get the THREE_WIFI service on the tube to work reliably?  The old Virgin Media system used to work just fine for me - a little clunky but mostly worked.  But the THREE_WIFI system seems to be a disaster.  My phone rarel...

angled by Fledgling
  • 329 Views
  • 2 replies
  • 0 likes

Unable to connect to work VPN

Suddenly overnight two days ago I am unable to connect to my work VPN from both my three devices (5g router and mobile hotspot).  This also seemed to happen when the whole 3 network went done in my area a couple of times of the last couple of days (l...

Kami / YI Home cameras won’t connect over Three iPhone

I have a number of Kami / YI Home security cameras at home. There is a Kami app for iPhone and an YI app for iPhone. Both fail to connect to the camera for live viewing. They load to maybe 10% or 35% and then restart loading. It never gets there. It ...

Porting Issue

I am a new customer to Three from EE and decided to transfer my existing number over, unfortunately the port seems to haven't worked properly i can send calls, texts and use data but when trying to call my number i get "sorry this number is not recog...

Labels