Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14529 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5092 Views
  • 2 replies
  • 3 likes

Best solution porting issue

Himy number was due to port in to three (payg sim) from lebara today, however it has not happenedmy lebara sim is fully active and receiving calls and texts to the number I am trying to keepmy three online account shows the number i want to keep. and...

4G but no data

Hey - anyone got full 4G but no data/apps??works fine on wifi and tethering so not the device

Bingo147 by Fledgling
  • 117 Views
  • 1 replies
  • 0 likes

Bad signal for two weeks now.

the Three signal has been so poor in the Albany Washington (uk) area over the past two weeks.When checking network coverage it says "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing", so ...

SA1 by Regular
  • 233 Views
  • 3 replies
  • 0 likes

three seems to be blocking dead by daylight

All games work fine on my ps5 but dead by daylight while on three internet, when I switch to mobile hotspot it seems to work fine, but with router it seems that only dead by daylight isnt working for it 

No service at all for a week Framlingham Suffolk

Hi all,Is it normal to have absolutely no notification of lost service? There is a network outage in our area, it's been out for a week. No data, calls or text. It's listed on the network status page if I search.However, we've had no information what...

zoltan_g by Fledgling
  • 175 Views
  • 1 replies
  • 0 likes

Best solution GET OFF THREE / CANCEL / QUIT

GET OFF THREE ASAP - I HAVE BEEN WITH THIS COMPANY FOR 12 YEARS NOW AND I HAVENT BEEN ABLE TO USE MY PHONE FOR THE LAST 5 DAYS BECAUSE OF “AHH WE HAD A SILLY LITTLE TECHNICAL PROBLEM” EVERYTIME I TRY ENTER MY CARD NUMBER AND PAY - I AM A GROWN ADULT ...

Firefox and One Drive issues

Bit lost as to where to brand this but have had a lot of problems setting up a new computer via 3 Mobile Wifi. One Drive would not connect until I used my phone's hot spot. Once connected and reverting to 3 worked fine except I seem to have duplicate...

pmob by Fledgling
  • 174 Views
  • 1 replies
  • 0 likes

Best solution 4G connection droping

I have an MF286D router and a B535-333 router which I use as a backup for testing if connection issues are my end or network based.Where I live is in a very rural area and of left to their own devices these routers will both connect to band 20 with a...

Spoofed calls from abroad to be blocked - nice

a step in the right directionhttps://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/new-blocking-requirements-to-protect-consumers-from-scam-calls-from-abroad/ 

jr0 by Rising star
  • 127 Views
  • 0 replies
  • 0 likes
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