Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2309 Views
  • 0 replies
  • 2 likes

Omni Directional aerial

Hi guysMy fixed broadband line is poor 27mbps and can’t go any higher until the lines are upgraded anywhere between now and Dec 28 I’ve gone down the route of 5G broadband and I’m sure we only have 1 three 5G mast (no other network covers outside) wh...

Network Dropping Constantly

Hi,I'm currently using a 4G router as my main broadband connection. Multiple times a day, I get disconnected from the internet. This is especially noticeable when video calls - I can usually get around 20 mins of a call and then get disconnected, des...

RM_M by Fledgling
  • 100 Views
  • 1 replies
  • 0 likes

Network coverage

Since joining three from EE I have to say by far three is the worse coverage by miles no matter where I am in struggle to get internet or signal n customer help are clueless 

Tinke3 by Fledgling
  • 180 Views
  • 5 replies
  • 0 likes

Slow speed

Strangely on the last evening of my 30 day trial my broadband speed has dropped to almost non existent. It's been very good in the previous 29 days, coincidence or throttling? I ran numerous speed tests on at least 7 or 8 different sites and the resu...

Bazowl by Regular
  • 122 Views
  • 1 replies
  • 0 likes

NR5103EV2 External Antenna?

hi i recently got a NR5103EV2 three 5g hub in the last month or so, in a bit of a pothole with coverage, quite unstable with the signal even through fibre, hence resulting to this device instead, need some thoughts on some external antennas and the o...

m1 by Regular
  • 198 Views
  • 1 replies
  • 1 likes

Network issues

Hi, Have a three sim and 5g hub, and have no network besides spotty 3g for past 48 hours (not been like this before, normally works fine) - has anyone else been having the same?

lamia by Fledgling
  • 143 Views
  • 2 replies
  • 0 likes

Broadband coverage

Does anybody else experience not having coverage anywhere in London? I’m finding myself bound in a contract and paying for a consistently unreliable service.

FP by Fledgling
  • 142 Views
  • 2 replies
  • 0 likes

Signal issues

Hi , we have a awful phone signal from our house its almost impossible to carry out a conversation!! We have been with 3 for years . Initially we had problems with the signal .This was resolved by 3 supplying a booster box . However the box stopped w...

Trebor by Fledgling
  • 174 Views
  • 1 replies
  • 0 likes

No signal for Portugal despite having roaming. Anybody else?

No phone signal in Portugal.  I arrived yesterday.  Assumed roaming was automati.. Have since bought add on on line but have received nothing.  Cannot use the app because it is dependent on sending a text message for  verificaton, which is useless fo...

raeasy by Fledgling
  • 309 Views
  • 2 replies
  • 0 likes

Best solution 3G to Top-Up. No 3G Web Access.

Just topped up and selected a 10GB Allowance for Internet Access via 3g Network with my phone,  But, cannot access the web.  Error Code 720.

Kirky1 by Regular
  • 332 Views
  • 6 replies
  • 0 likes
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