Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello, I don't know why? I can't connect via mobile Internet. In my laptop settings, I constantly get a function that there is no access to the modem or access point. And keeps popping up QK place usually password. I want to say a big thank you in ad...
Hi, I’m in Switzerland and can text and have signal (I’ve been charged the £2 to access my allowance abroad) but I can access the internet! Please help.alex
I've got a pay monthly plan that started after 2021 but can't find out if I have roaming passes available with my plan. Does anyone know how I can check this?
Hello, I live in lebanon, and I have a 3 UK sim card and I would like to buy a data pack, but heard somethings about it not working in lebanon etc etc and some other things related to "roaming", and I dont really understand whats that, can anyone ple...
So I am a UK3 customer, And I’m currently on holiday in Sweden. For the first 12 days of me being here, my network was fine, including roaming. I had no issues.I woke up this morning and I had “no service”. I tried to get in contact with three custom...
Hi therei hope that you are well.if i am abroad and i divert my three mobile number to a voip landline number… will anyone calling me then hear a local dial tone rather than an international dialling tone? I am aiming to avoid people calling me knowi...
Hi community, I have been using pay as you go 10GB Plan roaming in Brazil from 4 September and it was all good untill today. The network suddenly down and can't search and select any network automatically and manually. The data roaming is on. Just ca...
If I have a 14 day roam pass for Greece, use all my 12gb data fair usage, am I now paying for data per mb or does the roam pass cover it
Using Data Passport whilst abroad. Have activated hotspot. However other devices 'connects' to the hotspot, but there is no Internet.and it does not actually connect. In UK, the hotspot works fine. Am I missing something?
Hi I'm going to Europe for three weeks. I bought already a two week Roaming Passport. Can I buy a one week pass as well to be able to get roaming for all three weeks?
