Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Can you use your watch abroad yet in September 2024 without your phone ?
I’m going on holiday to Montenegro and I would like to use my phone for the internet, WhatsApp, FaceTime, etc. is it better to get a Data Passport or Roaming? What is the difference between the two? thanks ian
I am currently abroad and have added Data Passport. However, Roaming us currently off, but I am assuming this needs to be on to take advantage of Data Passport. Is this the case?
Can anyone tell me how much i would be charged a day in Bali for using data?
Hi there. Been trying to purchase Go Roam for Europe this morning. After actually purchasing it twice because I couldn’t find any info suggesting the order had properly gone through I discovered I have 2 passes, neither of which is active. I came her...
No matter what I only get 1 bar of connection when using my mobile, always 1 bar no matter if it's 3G, 4G and 5G it's just the same and I get the same reply all the time from Three, cant even change providers as they unknowingly put me on a 24 month ...
07********* i currently cannot access internet on my phone this is on my mums account, my number is the number at the start, please could you contact the number on this account with advice, i have tried taking out my sim, connecting to any from of in...
So I’m currently in turkey, and I’m trying to connect a device to my mobile to tether my internet, but it’s not allowing the connection? it’s worked many times previously over the years but now it’s no longer working
Hi, I'm currently in South Africa with roaming set up. When people try calling me from the UK it says my number doesn't exist. This is bad because it's the number on my CV! Any advice?
A family member on a lite pay monthly plan is trying to buy a one off 7 day EU roaming pass but when adding to basket it is asking for the one off cost of the pass ( expected) and also a £16 monthly charge ( unexpected!) . Is not possible to just pay...
