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Forced unwanted downloads

Why am I being forced to accept ESSENTIAL apps after I downloaded a Google update? Why are those utterly mindless garbage games essential?  Please do not force me to download your  unwanted rubbish

Kryten by • Fledgling
  • 592 Views
  • 1 replies
  • 1 likes

Upgraded, now have two plans and numbers?

I just upgraded from a Three SIM-only plan to a new device & plan, but have two concerns: I cannot work out how to transfer my old number to my new device. I have activated the E-SIM for my new device and that has given me a new Three number, but I w...

Bill

Hi I have mistakenly stopped my direct debit   I cannot find anywhere to contact to resume this. 

Lynn1 by • Fledgling
  • 728 Views
  • 2 replies
  • 0 likes

Unknown charge

Whilst going through my bank account I saw a unknown bill of £51.55 from H3g come out of my account on the 15th July 2024. I checked my 3 account and couldn't find where it had came from.  

View multiple accounts

I have 2 phone numbers with three but the app or website will only ever let me access one of my numbers, even when I enter the other number at the sign in page it always reverts back to the 1st number.

Player1 by • Fledgling
  • 887 Views
  • 1 replies
  • 0 likes

Call from 3 following upgrade

Hello, I upgraded my phone with 3 this morning.  This afternoon I have received a call regarding potential fraud.  It is possible i misheard, but i am wondering if it is indeed 3 checking that it was me that upgraded and nothing dodgy has happened.  ...

DA by • Fledgling
  • 50247 Views
  • 27 replies
  • 1 likes

Bad customer service

Recently someone got in touch with three and somehow cancelled my account and took my pac code so effectively stole my number . For weeks now I have been asking three for my number back as I use it for my business . All my other accounts don’t let me...

Stu1 by • Fledgling
  • 698 Views
  • 1 replies
  • 1 likes

Phone bill more

Does anyone know why my new phone is more money a month than what I bought.its saying your billnis £47.60 even though it's supposed to be £41 a month.ive only had it over a week

Larlar by • Fledgling
  • 541 Views
  • 1 replies
  • 0 likes