Accounts and services - Get support for Three services

If you receive a phone from three you didn't order and you are asked to return it, it is a scam

about a month and half ago, I received a call from someone pretending to be a 3 representatives and offering me deals. I occasionally receive calls like this from 3 so it didn't sound suspicious. After telling him that I did not want to upgrade my ph...

PAYG Number Deactivated - Why?

Hi.I have a PAYG sim, and obviously number, that I've had for well over a decade. In February I went on a Caribbean cruise, travelling via Dublin and with a few days in Miami beforehand. I switched roaming on.After a day or so in Miami I noticed I co...

Three won't stop sending me bills

We cancelled our wifi over the phone in October and we had paid for the WiFi up until 19th November. We were sent a returns label for the box prematurely so it was no longer valid for when we went to send the box back. After we emailed numerous times...

Unable to send SMS to Australian number

Hi all. I'm unable to send text to Australian numbers, I've tried a few different numbers in Australia known to be in service but no joy. I've turned phone on and off etc, checked sim settings etc and all ok. Can send sms to UK numbers ok. I checke...

Three pay

How do I enable three pay?

Upgrade issue - CS unable to help

I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...

Dont get data pack

Hiya all, hope this msg finds you well. Need help on my account .This morning , my PAYG have £20. I do register and login to buy £10 data pack ( autorenew).After bought £10 data pack, my account have £10 without £data pack at all ( I do get the conf...

Presale tickets

Trying to get presale code for TV Girl concert in Leeds, but nothing coming up on the 3+ app. Anyone have any luck?

Google play services keeps stopping, have factory reset 3 times but keeps happening, Google pixel 7

I have a Google 7 pixel pro and for the past 5 month's it keeps crashing with various messages for all the Google services keeps stopping. This is rendering this phone nearly unusable, I have been with 3 for a good number of years and would like help...

Unable to use Data pack minutes/texts in USA

Hi,i purchased the 10gb data pack which comes with minutes and texts (while I was in the UK). Im currently in the US and although on my “allowances” it states ‘3000 go roam around the world minutes & ‘3000 go roam around the world texts’, I am unable...

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