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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3654 Views
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Forgot my three number of SIM card

Ladies and Gentlemen. I live outside of Europe. I have two SIM cards, and I forgot the phone number of one of them. How can I find out, except for the number written on the SIM card itself, I have nothing. I can’t call from her, because her credit ra...

BRS by Fledgling
  • 3125 Views
  • 2 replies
  • 0 likes

Can't log in to Three app/website

I created an account on the Three app and got the passcode via  SMS. After that, every time I try to log in, I'd get "Oops. Those details aren’t quite right. Have another go." I tried this several times and just got the same message each time.So, I f...

Adding international calls to payg package

Hey guys! Sorry this may seem a dumb question! I’ve just bought the £15 unlimited mins, calls & 50GB data pack. I’d like to also add international calls and I saw somewhere for £10 a month I can get unlimited international minutes, but it won’t let m...

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