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Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...

Use in South Africa?

What’s the best way to use iphone in South Africa With Three? I have SIM only 12G

About insurance

Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...

Best solution how to escalate a complaint

Hi i have been having trouble with my local signal and have been told this is an ongoing issue and no timeframe to solve it, so i complained a few times and this morning after 20 plus minutes on the phone to three i was offered 15 days free as compe...

Unable to register to MY3

I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...

Data roaming

I got this message from youHi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us What it means? ...

Help

I’ve been told by three that I get access to movie sites for free. As part of my plan ,could anyone help me understand what to do please thankyou

What is difference between Data pack and data addons

I want to know if i had to use my three sim for next month upon completion of my current one month pack , which data pack or data addon is to be top up so i would be able to get data for next month

Charged for a top-up but Three has no record of the transaction

Two days ago on April 21st 2024 I paid £10 for a top up. This was for a 10GB Data Pack.I topped up online and received a "Your payment has been received" messageI can confirm the money has left my bank account, with a transaction cleared date of 22 A...

International calls charges not made

I've just checked my Three bill and I have been charged for four international calls to Regina Canada. £2.50 each £10 altogether. I do not know anyone in Canada and have never made those calls. What is going on? I phoned Three and all they could come...

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