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Charged two times

Hey  You've charged two times in this month.  £20.90 on 22 August 22 and £20.90 on 30 August 22.  Please refund  ASAP.  Thanks,           

Siralmaj by • Fledgling
  • 2059 Views
  • 1 replies
  • 0 likes

Best solution Paid my bill but says its not been paid

So I recently got my first bill and I paid it early well because its my first time on contract so didn't really know what to do but now it still says its coming out of direct debt on the 20th and that it hasn't been paid at all I went through live ch...

Luis by • Fledgling
  • 12995 Views
  • 8 replies
  • 1 likes

3 APP

I got 3 App and I am registered. For some reason I can’t login?

Sunny by • Fledgling
  • 2128 Views
  • 2 replies
  • 0 likes

Payment Taken Twice

So I have recently got a upgrade with 3 as my contract has expired but I had to pay a payment which I haven’t paid for yet from my last bill. So I paid for it using my credit card but my 3 account is linked to my Barclays which I normally pay for my ...

My3 account blocked

I have my three account blocked and I can't unblock it because it tells me that they have a system error, I need help 

ana1 by • Fledgling
  • 11243 Views
  • 6 replies
  • 0 likes

Best solution How to buy Data Pack for Existing PAYGO Account?

I have a PAYGO account from 2018 so I guess that is the old PAYGO.  I want to buy the Data Pack and I can't figure out how. Even when I am logged onto the website, this page shows up https://www.three.co.uk/payg-data-packs?intid=yxtsrch-support-data-...

username by • Fledgling
  • 7398 Views
  • 4 replies
  • 0 likes

Odd behaviour of spend cap

Hi,I’ve just come back from a few weeks touring Europe.  For each of the days I used my phone in the GoRoam area I expected a charge of £2.  Indeed, in the end I was charged £20 which was what I expected.  But I had a spend cap in place and it caused...

Powellj3 by • Fledgling
  • 3946 Views
  • 2 replies
  • 0 likes