Accounts and services - Get support for Three services

credit check

Wooow another lost customer to 3 credit check what is going on I've got 3 acounts with 3 and all payed just gone to renew mine and get a new phone Bang credit refused wot my credit score is 999 out of 999 somthing not right appealed told me to contac...

who is 020 / 020 ?

These people claim to be from 3 and are offering a new iphone for £18 pcm with a free gift if I let them take a "security deposit". Scam?

Check your bill

It's worth checking your bill forvextra charges I was charged for a add on I cancelled so it pays to check your bill

Phone upgrade

Had a call and email from Three yesterday, advising i could upgrade early as a VIP with no upfront cost, is this a scam?

Number transfer.

Hi. Myself and my wife upgraded to new Samsung phones last Friday in store. We were told that our old numbers would transfer by Tuesday at the latest. This hasn't happened yet?

Use pay 3

Please can you tell me E how to use 3 pay?

Proof of usage

I have been using three for 2 year and more and bought new mobile from Apple and after 2 days I inserted three card on that mobile and very next day i lost my new mobile without using any calling from new phone and i used only internet then i ask thr...

Online account not working

Is anyone else having trouble getting on to your account I have been trying to pay my bill now for a week but everytime I try and go to my account it comes up with 'error, we're trying to fix this, please try again later' I'm so frustrated, I will ha...

No return labels sent

Hi, I've requested numerous times for a returns label bag etc for my broadband device, I've still not reiceived anything, now have 3 applied a £105 fee to my account as its over 30 days ago. I have the device ready to return or even collect so will ...

iPhone 16 pro max delivery

Ordered my upgrade 2 weeks ago and was told to expect the delivery for tomorrow but I haven’t had any tracking number or further info sent to me. I’ve tried to contact three customer service multiple times to no avail - seems as though operators are ...

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