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So I ordered a new handset end of March. I then missed a call from 3 which then meant the phone was recalled from the courier without being delivered. I spoke to 3 agent who advised that due to Fraud procedures the phone was recalled but another coul...
I was going through sim plan upgrade and it showed me contract upgrade charge. So I cancelled it from there, still I got a message that my plan is upgraded and I need to pay early contract charges. I know this is a kind a scam and I tried to connect ...
How do I add on a 14 day international pass
Hi - I’m new to 3. I’ve ported my number across from Vodafone and signed a 12 month plan so I can add my Apple Watch. I was told after setting up the plan I would need to add the smart watch pairing plan but it’s not available. I was told I could con...
In the last seven days I have been getting calls from supposedly three trying to tell me something about my phone contract & some better deal as I've been a long term customer BUT I am presuming its coming from an Indian style call centre and I strug...
I can’t make or receive calls . Even when I have the phone right in front if me and call from another phone. My husband also has the same. At least since Thursday. Anyone know how to resolve this? So fat wasted over an hour of my time.. no issue is...
If abroad outside of areas covered by £2 a day charge to use your plan and somebody leaves a message on voicemail is there a charge involved if you don’t access voicemail till you get home
I’m being treated so badly by three. Recently upgraded and because I missed a call , the phone has been blacklisted
I've attempted to change my contract in April. Did all the checks, had an excellent deal... Immediately said 'unsuccessful' when staff in store attempted to submit my application. I confirmed I knew no reason why this would happen. They encouraged me...
Absolutely shocking customer service.. keep getting cut off from calls and online chats feel trapped in a contact and no control over anything. No compensation or benefits to make matters better, apart from asking me of I would like to cancel my cont...
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| 19-04-2025 11:35 AM | ||
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| 15-01-2025 10:07 AM |
