Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hello, I just need to understand what is going on in my account. I have been bared from making calls because I’m owning about £12. Which I don’t seem to understand how that came about. I’m on an unlimited plan which I’m charged monthly to the best of...
I upgraded my SIM via phonecall on 02/08 but the data hasn't changed yet.How long does it take to activate?
It appears to be impossible to actually speak/chat to a three assistant. The chat feature disconnects from both the app & website, the phone line has no useful options and then simply hangs up. What sort of nonsense is this? Is there a way to actuall...
It's stated that data packs have certain amounts of data that can be used in 71 GoRoam destinations.First: what are these 71 destinations?Second: How does calls&texts work in those destinations? Charged from credit, or covered in the pack? If covered...
Took a new contract out with three last week and transferred my number from old network. Everything was fine until yesterday when I got a message saying my number transfer is complete. Since then any calls or texts are sent from the temporary number ...
Why is it my wife, on Vodafone, can walk into a store and take out a new contract and staff will transfer all her apps, documents, photos etc and her phone number onto her new phone contract but apparently on three this is impossible.I have been with...
For some reason this has been going on for about a year, I cannot access voicemails, I called the number 123 which rings for about one second then disconnect, I have also rang the main number and it does exactly the same, I have powered off my phone ...
I would like to be able to use the Three App when away from home to check data usage etc. on the other SIMs I have registered with my Three account. However, whenever I try to log in it always asks for a 6-digit One Time Passcode - and that is alway...
I can’t understand why as a 3 Customer I keep getting calls from scams saying that they’re 3 and I keep reporting the numbers and nothing seems to happen how are they getting our numbers and why when we report them nothing seems to happen
Does the pay as you go sim/esim have an expiry date? Which means if I haven’t topped up or used my credit it will expire in a certain period?
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| a week ago | ||
| 4 weeks ago | ||
| 10-12-2025 03:09 PM | ||
| 05-12-2025 04:13 PM | ||
| 19-04-2025 11:35 AM |
