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Conversations

Upgrade debacle

Just tried to UPGRADE my account (within the 3 app) and they wanted £205 plus the monthly payments to do so. Disgraceful.  I will be leaving.  @KateS 

How to get a refund for Data Passports?

Hello, apologies this is pretty long winded...My wife and I each purchased 14 data passports (a highly tedious process I will add) before traveling to Turkey for a 2 week holiday - on arrival they did not activate and very quickly I received a text m...

PhilH by Fledgling
  • 772 Views
  • 3 replies
  • 0 likes

Smart Watch pairing

Why does it say Smart- watch Pairing 24mSmartwatch Pairing allows you to share the allowances in your Package with your smartwatch. Smartwatch Pairing 24m is included in your Package and forms part of your Monthly Charge. The Smartwatch Pairing Plan ...

Change ownership of account

I would like to change the ownership of the Three account from my brother to myself. The first time I spoke to Three support about this, I was told that this was not possible for some reason. However, when I spoke to a different person when I called ...

krl by Fledgling
  • 476 Views
  • 1 replies
  • 0 likes

Doesnt work my sim card

Hi, I’m ömrüm, I’m from turkey, yesterday just arrived in london and I bought my new three simcard from tesco market. Firstly I couldn’t activeted and used it my simcard but after when I need to help from market worker, they helped to me and they cal...

Omrum by Fledgling
  • 218 Views
  • 0 replies
  • 0 likes

Smartwatch Pairing not possible on Three

Hi,Just so it is out there for others to see and understand if they have a similar problem. Can you please confirm that Smartwatch pairing for a Samsung Galaxy 5 pro is only possible on the Three network if a Samsung phone is used, and as such the ad...

Phil8969 by Fledgling
  • 469 Views
  • 2 replies
  • 0 likes

E Sign Document

Hi,  I placed an order for an upgrade on Friday 26th July and paid for next day delivery. Nothing was mentioned to me in regards to an e-sign when placing the order on the live chat and i received an email and call from the fraud and confirmation tea...

End contract

Moja umowa kończy się 8 września. Co muszę zrobić, aby przejść na miesięczne doładowania bez umowy?

Damian2 by Fledgling
  • 321 Views
  • 1 replies
  • 0 likes
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