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Conversations

Cafe Nero code didn’t work

I tried to use the £1 coffee at Nero this morning and the QR loaded but everytime I scanned it the price stayed the same. Tried it about 10 times. The man on the till said to refresh it which I did but it still wasn’t working, ended up having to pay ...

Rhianneh by Fledgling
  • 731 Views
  • 2 replies
  • 0 likes

Can not access Ipad account

I have a mobile with 3 and an Ipad . I can no longer access the Ipad account to cancel it. Live chat states the mobile number for the Ipad is registered to a different and it wants to send a passcode when i try to register it with an email … but Ipad...

Gemz by Fledgling
  • 561 Views
  • 1 replies
  • 0 likes

Best solution Contract Ending Don't want to continue

Hello, I have a contract that is ending on 25th may 2025 and I would like to end this contact instead of auto-renewing it. Also, i want to keep my Both Number.Please let me know the process or you need any other information.

P14 by Fledgling
  • 1499 Views
  • 2 replies
  • 0 likes

Fault with switching settings through the app

Switching adult content off through the Three app doesn't work. You may get a message saying "Settings Saved" but no confirmation SMS ever arrives. The only way to switch off adult content successfully and receive a confirmation SMS is by logging in ...

Anonymous by Not applicable
  • 1275 Views
  • 4 replies
  • 1 likes

Order cancelled

Got an email from three to say my order has been cancelled even though it originally said it had been accepted and would be delivered tomorrow. A number had phoned me once yesterday whilst I was at work and then tried early this morning too. I had no...

how to get International 200?

Hi all/Three (3), I'm afraid my new 3 (three) SIM is a disappointment because I am not getting 3 (three) mobile coverage in my home (never mind the "excellent" coverage that their online coverage checker promises for my post code). I tried going into...

Voicemail

Trying to set up my voicemail and its asking me for a pin. As soon as I press the # button the line hangs up. I have messages i need to listen to but cant set it up

Sharona by Fledgling
  • 1753 Views
  • 4 replies
  • 0 likes

Best solution Alina

Good morning, sorry I need help, I had a subscription with another company and I closed it and switched to you. I ordered a SIM from you and received it with a number but I want to use it on my old number. Can you help me? Thank you

Placinta by Fledgling
  • 743 Views
  • 2 replies
  • 0 likes