Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Better deal

A friend of mine has three and has a deal that gives them 120GB of data, unlimited texts and calls and 70 days free roaming in Europe for £12 a month. Can I have that please

colpag by Fledgling
  • 616 Views
  • 3 replies
  • 0 likes

Wasted 40 mins…

I’ve just spent 40 mins on a chat which was painfully slow. It took nearly 30 mins to tell me the phone I wanted was out of stock, even though I can sign up for a new account on your website easily.It took almost 40 mins to then inform me that I cann...

SIM card not working after upgrading

I received my new iPhone 16 pro yesterday and inserted my SIM (same SIM as before as advised by Three team) and I still have no service 36hrs later. I can only use my phone through wifi. Spoken to the Three team twice - both giving different advice. ...

Go Roam in ATWX Data charges but no internet

Hi everyone, I have been in the Caribbeans since October 3rd and had not organised to have data I've been ok not having Internet, not making calls or texts and only connecting to WiFi or hotspots when available. I had a text today saying I had ran ou...

three app

i cannot get on my information on three app .. just keeps buffering and will not go any further any suggestions i’ve spoke to chat and they couldn’t help 

Troy710 by Fledgling
  • 320 Views
  • 1 replies
  • 0 likes

Getting an e-mail from 3

I am having to leave 3 because after they shut down 3G my phone couldn't receive their 4G signal.  3 has promised no exit fee from ending my contract (beginning of next month) but I would like to have it in writing in case their computer system still...