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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
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Tariff changed with no notice or agreement

For more than 5 years I've had a Data Reward SIM and have been enjoying the 3-2-1 tariff with a free 200MB of data per month. . .as detailed here Data Reward Sim.I made a call yesterday to a landline number for 2 minutes and was shocked to be charged...

Anonymous by Not applicable
  • 947 Views
  • 1 replies
  • 1 likes

PAYG Top Up while outside UK

PAYG top up while outside UKYou are able to purchase any top up / add-on to your PAYG while you are outside UK. Just make sure your new PAYG SIM is first activated in the UK before you leave. Next step is to registered your PAYG number on My3 website...

Boon by Fledgling
  • 313 Views
  • 0 replies
  • 1 likes

Transfer gone wrong.

My contract (personal account) came to an end so transferred my number onto a sim on my account but on doing so they have replaced my husbands number instead of the sim card. We are now over 2 weeks from having no access to my husband's number (rever...

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