Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I set up auto-renew the day my data pack was set to expire. I thought it would automatically activate and I was charged for the transaction. It has not activated and I can't see how to and I cannot call Three because I have no calls available. How do...
I had a conversation with Sammy from social media webchat about the contract for my pairing plan that I originally signed up for which was 24 months the first 6 months free then £5 a month that I still do not have after 2 months I am now stuck on tha...
In June I was told my PAYG balance was nil, so topped up and this was confirmed and showed I DID have a balance. That top up was never credited but was debited to my bank account. 4 months later I have still not resolved this issue and another top up...
Hi, I urgently need to update my date of birth in the three system. I was in the process of discussing a renewal/upgrade and it was flagged to me that when setting up my account someone at Three put my date of birth down wrong. I was told to email pr...
hi I have a 15gb preloaded data pack, will i be able to use this in Spain?Thanks
Can anyone help? Because I'm going around in circles....I'm currently on a pay monthly plan with 4gb data incI'm going to Spain soon and I've puchased the 7 day go roam pass. I want to add more data ...say 6gb for the month to cover my holiday too. S...
i paid already please activate my sim back. anyone who can help? live chat is not working.
I have three sim card and also have a contract for iPhone 14 pro which I had started in January 2023. And my friend use that device and sim. But he doesn't pay monthly payment from last 2 months. I'm unable to find my account on 3 bcz he changed tha ...
I upgraded to a new phone last month. Changed my mind and decided to return. Phoned on 29th of September to cancel and get return label, none came, phoned again on 24th, received apologies they would resend label, none received. 2 days later I went t...
I 'should' have an active data plan, but have had no use of this since last week. Really frustrating, I am a single parent of 2 disabled children. I need use of a phone at all times. This is service is appalling. I have tried live chat, doesn't work....
