Accounts and services - Get support for Three services

Sim only

My plan comes to an end next month. I am happy with my phone could I have a sim only deal

Cancelling insurance

How do I actually get through to somebody on your phone line to cancel my insurance?

Advice please for an 80 year old

I am pay as you go .will be loosing my land line .so need to use mobile at home through router ,as have very poor signal in our village ,would it pay me to go on a contract .will calls be cheaper and is it easy to do

Unable to access my account

I am unable to access my account, I am trying to upgrade my phone

Additional billing nightmare

I am confuse as to the bills I received that I am supposed to pay. Normally the amount I pay is 13.80 which includes vat but this time is 17.26 which I don’t understand

Cancelling contract. SIM only

I would like to cancel my contract on mobile ending 671. Can you help

Scam?

Hello can anyone tell me if this is a scam? Email address is three@three-networks.com as I’ve had a phone call today from an 020 number and offering me a new contract I did apply for an upgrade but never heard anything thanks in advance

Roaming allowance in Australia

I’m going on holiday to Australia soon and I have a pay monthly contract with unlimited data since 2014 and I can’t find information on how much data I get abroad. All the information I can find talks about contracts started or upgraded after October...

Scam calls?

Hi, I'm getting lots of very persistent calls advertising a "too-good-to-be-true" promotion (50% off my monthly bill for being a loyal customer and a free set of airpods), which normally I'd write off as a scam straight away, but they know a lot abou...

Wrongful issues with entering credit default against me

First they changed prices randomly, leading to my debit arrangement going awry. Then some bills got paid a little late. Unfortunately the bill for July 2024 was not paid on time, but when I received a physical letter in September I paid it in full on...

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