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Billing

I've been a three customer for 20 odd years and the last 2 contracts I've had have been absolutely ridiculous on billing.One of my contracts thankfully ended in January but having a look back through my bank statements I paid the whole contract off a...

Azzajh44 by • Fledgling
  • 594 Views
  • 1 replies
  • 0 likes

Monthly Data Expired in One day?

Hi, I shifted over from Vodafone to Three today, and I had opted for a 12 month contract with Three, which included 40GB a month. This entirety of 40 GB is expiring in less than 24 hours of me shifting over to Three. What’s going on? 

dilrus by • Fledgling
  • 717 Views
  • 1 replies
  • 0 likes

Best solution Scam email

I entered a competition through the three+ app and I received an email today from threeloyalty@promowinners.com Saying I’ve won but I don’t know if it’s a scam or not. Does anyone know if this is the right email?thank you in advance! 

Shania by • Fledgling
  • 1334 Views
  • 1 replies
  • 0 likes

Best solution SCAM WARNING

Be aware and careful. Today these people with Indian accent rang me and it was a scam. This is the mail they sent me. Luckily I did not give card details to them. ***** Hello,    Welcome to three,   Your requested deal is as here:   Discount:     ...

Floppa by • Fledgling
  • 1810 Views
  • 2 replies
  • 1 likes

Best solution Phone contract declined a third time

I can't believe three network. This is the third time I have been declined for a phone. I already have two contracts, and 4 lines with three. I have never missed a payment since my contract started a year ago and still I am being declined for a phone...

Money refund

So o moved of to three 6 weeks agao traded my old phone in which i was told £526 it's now been 6 weeks i still dont have the money 3 times now I have been told to wait 5 working days I have done and still no money on my account nothing but lies on ev...

When does my phone get dispatched

Yesterday I upgraded my phone early,  when will the phone get dispatched as it just currently says "Submitted" and hasn't updated. when I put the order in it said it would get delivered tomorrow, the 11th. But I'm confused that nothing has happened y...

Tara Arnold

Up until 2 months ago I was using the three-pay allowance fine it was brilliant it really helped me out the second half of the month and then it just stopped three have checked everything up to my spend cap we have exhausted all options can't think o...