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Three PAYG auto-renew

Hi thereIf I opt into an auto renewal promotion for black friday (eg £12 for 100gb data), how long is Three obliged to honour this deal assuming I continue with the auto-renewal? I am conscious that there is no fixed term on PAYG and I can opt out an...

benlevs by • Fledgling
  • 206 Views
  • 1 replies
  • 0 likes

Three + app

The three app literally sucks! It doesn’t load or takes absolutely forever to load. Can’t even use the discounts and any extra benefits because the app won’t load in time or there’s a constant error of “sorry there’s a problem” etc they need to serio...

Rabiha_ by • Fledgling
  • 133 Views
  • 1 replies
  • 0 likes

three trade in

Has anyone else had a problem with trading their phone in through three trade in? I was told I would have £314 payed into my bank account on the 12th November, however I still haven't received it! I have contacted both Three and Ingram and neither co...

emily1 by • Fledgling
  • 150 Views
  • 1 replies
  • 0 likes

Not received my returns bag

I cancelled my 3 5G contract and have had my final bill confirming this.no returns bag has arrived after several weeks and now I have been sent an email threatening to charge me £105 if it’s not returned.how do I return it?

Upgradehelp

How some after taking out a sim only deal can you upgrade to a handset contract as my phone has just had the screen smashed so need a replacement 

Early upgrade

So my contract isn't up till may 25 went online and it says no upgrade fee today to do an early upgrade. Only device plan left to pay for the remainder of it. I don't have a device plan in place. Went on live chat and the customer service was insisti...

Ptay by • Fledgling
  • 344 Views
  • 7 replies
  • 0 likes
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