Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Bills

I am being told that i still owe the full amount on my contract when I have been making payments every month.Please may this be fixed as soon as possible because I shouldn't have to pay when I already have. I have added up what I have paid and the to...

Tom2406 by Fledgling
  • 222 Views
  • 2 replies
  • 0 likes

£3 roaming offer

Hi I've been offered roaming for an extra £3 a month on top if my plan price,but no one at 3 seems anke to find the offer, anyone had any success in getting the offer added to their account  

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Mrsheep by Fledgling
  • 274 Views
  • 2 replies
  • 0 likes

Best solution Whats with this nonsense?

Whats with this nonsense coming from three?STOP spamming and focus on your network and services.Leave the useless nonsense emails alone.  

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JohnRo79 by Fledgling
  • 601 Views
  • 4 replies
  • 0 likes

Cancelling auto top up problem

I want to cancel my auto top up but all I get is "System error: We are unable to process your order at this time. Please try again" and when I try again the screen just goes blank. This has been happening for 3 days already, I've tried everything fro...

Stolen phone

My phone was stolen last night here in Rome.I have attempted to use the chat service to report the theft but it is not connecting.Can the phone be blocked to prevent fraud?Frank Cornfield 

Cafe Nero code

I’ve gone into the reward app this morning to get the cafe Nero code and this reward is not appearing in the list? Either is the £1 coffee club reward. Is this a glitch or have they been discontinued ?

Sash123 by Fledgling
  • 557 Views
  • 2 replies
  • 1 likes

Nero £1 coffee

 Hello, has anyone noticed that the £1 Nero Coffee option no longer appears in the Three+ app’s Food and Drinks section? Hoping this is temporary?