Hi. I've had a pay monthly sim only contract since 2014. It only has a data allowance of 5Gb but has unlimited calls and texts. As it's a plan in place since before 2021 the website tells me that I have Go Roam ATW at no extra cost. However, ...
Just wondering when I can expect my phone upgrade to be delivered. Arranged via a call and I was told next working day with DPD.To my understanding DPD sometimes do Saturday delivery. It was ordered Friday shortly before 8pm and I received a DPD mess...
I recently went to India and enquired about roaming charges before I went. All I could see from Three was I was ‘all-set’ to go roaming as I had a pay monthly account.when I arrived I found I was paying £7 per day roaming charges. Also, my phone was ...
I recently visited the Three store in Birkenhead and had the absolute pleasure of being assisted by Daz. From the moment I walked in, his friendly and professional demeanor put me at ease. He went above and beyond to ensure that all my queries were ...
I topped my phone up on the 25th with a £30 voucher the account had £40 on it it’s all gone n the account never rolled over can you sort this for me I shouldn’t need to top up again
I have been charged for using Three Pay for past 4-5 months and hadn't realised it. It is about on average £30-£45 per month approx.I have never used Three Pay, being honest only today I have been reading about it. Called Three helpline, as always ra...
We were victim of Sim Swap fraud a couple of weeks ago when 3 Customer services gave a PAC code to a fraudster who took over our number. In order to get the number back, we have had to take out a new contract which is more expensive and has no data ...
I am on a phone contract and recently decided to change my number back in November. My phone then had to be repaired and now I can't log into my email address which is very important. As it was set up on 2-step verification. Without access to this em...
