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Unknown charges

Last month I got charged 40 £ stating that I have bought coins on tiktok using my three pay ( I don't have tiktok account) this month just received text that I purchased coins form some app worth 40£. I complaint to three last month which was of no u...

Best solution Three trade in scam

I upgraded to a new phone and was promised a competitive trade in price through the three trade in program. I was offered an additional 200 on top of what they valued at so thought I would take them up in the offer. I sent my old phone back after I h...

Active Three Pay fraud

My phone was stolen in November and the criminals used my 3 sim to set up a fake Google account. Then then have spent 200 pounds on my 3 bill through google Pay. 3 have said multiple times that the spend cap will stop this. Goggle say that as it is a...

Trade in no payment

I recently purchased a Honor magic 7 pro as there was a trade in offer for £360 enhanced trade in, I opted for this, I received the bag and posted it out a couple days later I received confirmation payment would be made within 3-5 working days this w...

Jade1 by • Fledgling
  • 404 Views
  • 5 replies
  • 1 likes

Data add-ons are not reflected.

I purchased a data add-on for 10GB and actually received the following message via SMS, but it is not reflected and I cannot connect to the internet.Message I received:ーーーーーーーーーーーーーーーHi there,Your 10GB Data Add-On Top-up has gone through.Your new bal...

PAYG BALANCE not used when activating a data pack

I have PAYG sim.I have £18 of credit but when i went to buy a data pack ,30GB auto renew for £10 ,it wanted me to pay  by card.Pay by card is the only available option there as the pay screen  shows 0 as credit,although i have £18 of credit  .Why i c...

Bill33 by • Regular
  • 183 Views
  • 2 replies
  • 0 likes