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Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

LisaW by • Fledgling
  • 713 Views
  • 1 replies
  • 0 likes

Upgrading & number

Contract runs out in a few days and looking to renew my device and contract prefer to stay with three.Sadly deals from 3rd parties on the three network are by far cheaper than what I'm being offered.Can I order from them and port my number?

Patters by • Fledgling
  • 991 Views
  • 3 replies
  • 0 likes

Trying to change card used for recurring PAYG payments

Cant find the option to change which card is used for recurring PAYG paymentsI have logged in on the website, mobile version of the site and the app- the option to manage payment doesn't show up under any.My app options are " My details"  (contact in...

jgclay by • Fledgling
  • 1102 Views
  • 1 replies
  • 0 likes

Phone upgrade

Had a call and email from Three yesterday, advising i could upgrade early as a VIP with no upfront cost, is this a scam? 

Betts by • Fledgling
  • 538 Views
  • 1 replies
  • 0 likes

Number transfer.

Hi. Myself and my wife upgraded to new Samsung phones last Friday in store. We were told that our old numbers would transfer by Tuesday at the latest. This hasn't happened yet? 

Pat50 by • Fledgling
  • 858 Views
  • 2 replies
  • 0 likes

Proof of usage

I have been using three for 2 year and more and bought new mobile from Apple and after 2 days I inserted three card on that mobile and very next day i lost my new mobile without using any calling from new phone and i used only internet then i ask thr...

Online account not working

Is anyone else having trouble getting on to your account I have been trying to pay my bill now for a week but everytime I try and go to my account it comes up with 'error, we're trying to fix this, please try again later' I'm so frustrated, I will ha...