Broadband

Three won’t send me a return bag

I’ve cancelled my Three account a month ago and I’m still waiting for a returns bag. I’ve called and used the chat service 4 times to request a returns bag. Each time someone assured me it will happen yet a bag never arrives. Meanwhile I’m getting me...

5G broadband speeds plummeted

For 4 months after getting Three 5G home broadband I was consistently getting 500mb+ download and 50mb+ upload. For the last few weeks I have been consistently getting 30-50mb download and 5-6mb upload. Is this going to continue? It's not worth the m...

Best solution Wifi connected but no internet

I have a NR5103E broadband hub. Last week my Hitachi TV & Amazon Firestick connected to the internet & worked fine. After an overnight outage on Friday night 11th Aug to Saturday morning of the Three service in my area (DE24), these two device now ...

Best solution Prolonged network issues in KY16 area

Recently joined Three Home Broadband. When I first plugged everything in I was getting around 30Mbps download and 4Mbps upload speeds which I was really happy with. However about two weeks ago that all changed. I'm now getting around 7Mbps download a...

Unable to Connect to Three 5G Hub

My Alexa was connected to Three 5G Hub and working fine until recently it got disconnected and won't connect again. The issue is surely not with Alexa as it works on other Hotspot. It just won't connect to Three 5G Hub.

Zyxel NR5103e Loses connecting every 23 hours

Hi everyone,I'm having some issue with my NR5103e, my devices are losing internet every 23-24 hours.When it happens, i can see that the modem is still reporting internet connection, but I'm not able to reach anything outside my LAN. usually, a restar...

Hello,please how do I get a home broadband with Three

IPv6 Zyxel NR5103e

Hi, I have recently been allocated an IPv6 address on the router, the issue is that I have a Unifi UDM-Pro device behind the Zyxel which was set to passthrough mode. Once the ipv6 address was handed out, that killed the passthrough to the UDM.I did c...

Best solution Speed Drop

I have Three Home Broadband using a branded 3 router (5G). For the last 6 months, speeds averaged 450mb - constantly - no matter what time of day or night.For the past two weeks, speeds don't get above 190mb. Whilst the speeds are still good, does an...

Does the vonage voip box work with a 5g router

I would like to use three 5g broadband but will the vonage box work?. I know there are issues with ee but I understand that three broadband works differently.