Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
hello community, after countless unsolved complaints, I still have problems with internet speed.specifically, I don't have these problems with another operator.I tried the following:-airplane mode-restart the Phone-restart mobile data settings.
Ever since Three moved to using their own SSID at TFL stations I have been unable to connect. I follow the steps and set the EAP method to AKA or SIM (both have been advised on setup steps) and after a short while authenticating get a warning my pass...
I’m about to travel to France and Belgium and was thinking of purchasing a 7 day Go Roam EU add on. However I’m reading of people having issues after buying the add on, e.g. the add on not working and them being charged as if they haven’t got the add...
Hii am transferring my old three payg number to one of the new three payg sims, I got the pac code and requested the transfer on Thursday. It was supposed to be complete today. Unfortunately an online agent has informed me the transfer failed as ther...
I have enabled data roaming and I still have 8GB of data left. It appears that the 5G is enabled on my phone, yet I couldn’t access to the internet when I use my data. Is there any solution for this problem.
Had new phone for about a week and did the whole PAC code number transfer however I'm not getting most text messages through. Trying to verify apps for new logins and none of the msgs are coming through except for Three's txt when I registered with ...
I'm going on a cruise to US and Bahamas in August and want to know what the best thing to do about a SIM card is. How much will it cost? What's the best option? I obviously know to switch my phone off during sailing but when on land, I want calls, in...
Has anyone else had problems with a sky tv connecting direct to the router , password is obviously correct but it will not do so, connects via a mesh or a wifi repeater
It's been a rough 2 weeks! I've tried everything from resets, DNS, factory reset, changing APN, but it seems from the last firmware update I've lost all connection to the PS5 and randomly the Ring Doorbell Chime. WLAN / Wireless / 2.5G / 5G do not wo...
I’ve just spent a couple of hours on the phone to my company’s IT department and they’ve summed up the issue quite well: User has got a new Three router, that all their devices have connected to. However, their work laptop connects but is unable to a...
