Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Is there a website / email address where I can suggest THREE to improve their 5G Coverage? I found out there are 5G coverage around me in alll directions but not at where I am living. Would be great if the coverage can be extended to me.
I have question can you cancel the airtime plan and pay only the phone because the network is really bad only one line and takes a lot to load something I would rather choose another network for the sim and save myself £30.I called the support and th...
***Advice for customers being wrongfully charged for data roaming! - Ask what your credit limit is set to - mine was £150!***Three is 100% deceiving customers, avoiding questions and failing to admit liability. I have had ongoing issues since Februar...
Hi,I just ported my number from EE and my wifi calling isn’t working. I contacted customer service at 3 but they just went through the usual resetting etc but still not resolved. Apparently there is an issue in my area atm, but when I checked online ...
I notice on the coverage checker that it now tells your the date the 3G mast in the area will be switched off. Is it possible for three to have a page with a list of towns and cities and the date affect or would that not be accurate if only ab certai...
Are they located at the back or the front of the router? Basically is it better to face the rear or the front of the router towards the nearest mast to get the best signal or does it not matter? Thanks, David.
I’ve tried previous suggestions from other post. Tried switching off automatic networking selection, tried nova and cosmote although they connect to 5G the data still doesn’t work. I just renewed my contract so I’m sure there at least 11GB left.
I am near the end of my 12gb allowance and need more. I purchased a top up for unlimited data a few days back, but my account allowances never updated. With data running low I checked with web chat staff today. The first guy was Rahul who said it w...
A year ago I disabled the adult content filter for my Three broadband but it seems the adult content filter auto renabled itself 1 year after being disabled. Therefore, I entered my credit card details like Three asks me to but the content filter do...
I’ve had 3 4G Home Broadband for about 5 months now and was initially happy because I was getting about 20mb download which was ideal for my usage.Sadly the speed has deteriorated of late and I’m currently getting between 0.6mb and 1.27mb on a good d...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| 2 hours ago | ||
| 2 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
