Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Can't get data after coming back from aboard. Can get texts and call. Can't get data when put SIM in another phone either. Been talking to 3 for 3 weeks still no help. Done all resets on phone, still no lack. V frustrating!!!
Hi everyone. I ported my number from Lycamobile today - all seems ok but I can now not receive any security verification texts which means apps like WhatsApp, online banking etc. aren't working. I have tried resetting my network settings to no avail....
My 90 year old father is in France and suddenly he can't make calls - he is getting very confused and is wondering what has happened? He says he thinks there is a problem with his subscription (as he calls it) but there can't be as I'm sure he pays b...
Hello i need to top up my sim card, can you please help me with that, as i have a 15£ data at the moment thanks
I live in Norfolk UK and I use Three PAYG on my Samsung phone. I just went to the beach at Wells-next-the-Sea. I was amazed to receive a text from Three telling me that it looked like I was on a ship and would be charged £3/min to make a call and £1...
Ive been with three for a long time. Yesterday randomly my network stopped working. I thought maybe it was an issue in my area but went to work on the other side of London and still nothing. I cant receive phone calls and when I try to call others I ...
I recharge 20Euro pack 15days validity unlimited data but it's not working in roaming I don't know why can u give advice please
Anyone else unable to access voicemail from the phone app on iPhone? When I click the ‘spool’ icon on the phone app I get a message, “Cannot contact to Voicemail. Call your service provider assistance”. I’ve tried Three Chat but haven’t got anywher...
I’ve just gone from payg on Three to sim only contract using the self same iPhone 12 retaining my original number but with a new SIM card.路The problem is that I can only access voicemail by dialling 123. I’ve set up my voicemail at network end in th...
Hi,I have returned from Spain and now have no reception on my mobile. I can connect with wifi but have no mobile data. 3 have sent me a new sim card but it is not working, I have also tried it in another phone.I have a 'not registered on network' mes...
| Subject | Author |
|---|---|
| Subject | Author | Posted |
|---|---|---|
| 52 minutes ago | ||
| yesterday | ||
| 3 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
