Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I landed in Morocco today at 19:07 with airplane mode on. I turned it off for 30 seconds so i could activate my eSIM but by 19:08 I got a text saying I’d been charged £5 for roaming. Then another text at 19:08 saying I’d been charged *another* £5. I ...
Nearly a week without service
My Daughter has moved into a new uni flat and has no service in or around the flat, is there anything we can do about it?
I'm having a nightmare trying to transfer my number from a three pay as you go to a new contract. I've tried 4 times and been given incorrect information twice. I tried again yesterday and now my pay as you go (the number I wish to keep ) has gone ...
Hi everyone. I ported my number from Vodafone today - all seems ok but I am now unable to receive any security verification texts which means a lot of the apps aren’t working (WhatsApp, online banking etc). From a quick google it looks as though this...
Have had nothing but problems with three network. Ordered a 4G plus device had problems would not let us watch anything on catch up and slow internet. Always go through to India when I phone and they don’t seem to be able to understand what I am sayi...
I am going to receive the iPhone 14 Pro from the USA as a present . When will we be ble to have esim on Three mobile? At the moment I am on Three Mobile but thinking to leave due to that.
Pls I need help I brought this line in a store today I recharge 60pounds I did datav15pounds still I can't use it pls look into it this is the number 07*********
I currently have an iPhone 12 with a 3 esim. I’m getting an iPhone 14 on Friday (bought directly from Apple). How do I transfer my esim to the new device?
I am struggling to get my Xbox to work on Xbox live. Doing some googling it seems that the MTU is too low, it is 1360 and should be about 1385 to be able to work properly. I have rung three who seem to have no knowledge of what an MTU is and have sen...
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