Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Since today (23.08.24) I am suddenly unable to make any phone calls. Any number I try (including 333) gives me the dreaded "your service does not allow access to this number". I have made no changes to my phone and everything worked fine up until tod...
Anyone have a website that shows locations of 5G masts? Curious to know how close my local one is.
Why did the nice man in the Three shop sell us 7 day Go Roam Europe passes? We’ve arrived and have no internet access. No way of sending texts or calls to our hosts in Croatia. We are scrounging WiFi and have done everything possible recommended by ...
Can you check to see if my sim card plan is 4g or 5g
Hi, I am on a PAYG sim plan for £10 a month with unlimited calls and texts and 10gb of data, it pays out on the 22nd of every month but for some reason it is telling me I have no more allowances and that it all expired on the 20th of August, I don't ...
There is an area of AL4 (St Albans) that currently is getting no 4G Data. It is broadcasting a signal, (My phone show full 4g coverage) but is not receiving any data. This outage happened sometime between 11 and 4 on SaturdayThis appears to only be...
With the Three/Vodafone merger, when will the merge be complete?Will my monthly bill price be higher after the merger? I hope it stays the same.Would I need to get a new SIM card? Such as a Vodafone SIM card.Will visual voicemail be added? I would lo...
I can't make or receiving calls with my phone, but texts work and data works. I have tried turning the network on and off, toggling between 3G and 4G, I have tried turning the phone off and restart it, I have tried resetting the SIM. My husband is on...
Hi I am going to Morocco. Looking out for deals
Hi Does anyone know why my Honor phone would not connect to the internet when I was in Dublin Ireland? I live in Belfast and should be able to connect with no problems. Data roaming was turned on. Customer service wasn't much help.Thanks
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