Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Could someone help please, I'm a new 3 customer & have called 4 times now with regards to deactivating my voicemails as I dont use voicemail and I dont want anyone to be able to leave one, haven't even set it up... 3 chat and cust services both advis...
I purchased the 3month all inclusive add on for £90 on the 2nd of Nov and its now currently showing as having no credit/data
Is anyone else having this issue? My data is back after the fiasco of updating the app but I can't connect to the internet. I have signal but I can't load any pages. And yes I have tried all the usual tricks (off and on again, airplane mode)
After the update yesterday I was eventually able to re-register my account only to be left with no Internet access on my hub or mobile. I work from home and this is unacceptable. With no resolution and no timescale for a fix the call center are unabl...
Hello, why I can't reenter my old account after three update?
I’m trying to register my 3 account. I put my number and email and the places provided but when I click on the register button nothing happens. Can you help me solve this problem please. Your great response will be appreciated. Thanks.@Three
Tried to load into My3 app today and was told I have to re-register due to changes. While going through the registration page, I put my number, email and password but then when I hit the register button, nothing happens. Sometimes it will load a Capt...
My husband has a three account on a monthly contract and has gone abroad to work for 5-6 months in New Zealand. He has had to remove his sim from his phone as he has been provided with a New Zealand sim and number to use while he is there. As long as...
In May this year 3 sent our a text saying they had a direct debit error and do nothing On the 14th of July 2023 they sent out a text saying : We know you've been affected by some recent issues with the collection of your monthly direct debit. We’ve b...
Anyone else found that they can only register ONE account. I have three internet and one phone account and it will only let me register the phone. It tells me that my number is not recognised (not a three number) when I try to access ant of the inter...
