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Conversations

Query note

I have made query with three about my complaint, three escalate my case and I just got email that's says there is an update on my query, I can see there is new note in my query from three but I can't open it, can anyone let me know how I can open it?...

Viren by Fledgling
  • 672 Views
  • 1 replies
  • 1 likes

Roaming

We have a contract with three on both our phones, Going to USA and reading on here about the problems customers are facing using phone there. What are we supposed to do to enable phones to be used 

Dee68 by Fledgling
  • 1466 Views
  • 6 replies
  • 0 likes

Overseas data roaming

In Malaysia at the moment and can’t get data roaming activated. On pay as you go and the 3 website and tech support are not very helpful.any suggestions?

Old contract number

Hi, roughly 3 years ago I changed phone numbers, would it be possible to recover my old number? It is a contract number and it must not be in use because when I call it, it says this number is not recognised? 

Fraud Screening Issue

Trying to upgrade since 24/07/24 both via the App and Live Chat.I cannot do this in store as I do not have valid photo ID, so that’s why I’m trying to upgrade via the App.I have been with 3 for absolute ages.Everything has gone through all apart from...

MalcB by Fledgling
  • 3595 Views
  • 17 replies
  • 1 likes