Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I woke up this morning to see I had a message with an issue number. It said I had to login to view it so I tried on the app but my account was blocked and needed details. App then said there was technical problems. I’m not sure what to do
Hi, I was waiting for a reward in the Three Plus App this morning fro pre sales tickets at 3 Arena, Dublin. I am a UK customer. I found a code I can send the text "Plus" to and then "Music" to receive codes but says message failed. Is this an Ireland...
whenever I try to access my personal hotspot with my iPad or my laptop, a web tab that says "your adult content filter is off" pops up, and does not allow my other devices to access my personal hotspot. I turned my adult content filter is off, but th...
I've been having the same issue for a week. I can't login from any point of access I have, different browsers, devices, apps, or IP addresses. I'm going round in circles with customer support and need to get into my account to change my payment detai...
I am having issues with registering. Not sure if I have an email address linked to my account as I used to use my mob number to log in. I've tried using the email address that is linked to this community page but still no joy. Any advice appreciat...
Dear three complaint team, I lost my mobile phone on 9th of May, 2023. I called and reported to three customer service team on 12th of May, 2023. Its been more than 17 days. I called them thousands of times ...
Currently in Devon in area with no 3 cell service.Can't log in on phone or laptop, which both have working broadband, as 3 only allowsSMS for 2FA; why no alternative of sending it to one's registered e mail address?
How does one get rid of two factor identification? I manage my mother's affairs as attorney and need to log in to see her bills. She cannot "do" text messages; most of the time she cannot actually make or receive calls on her mobile - but it is a sec...
so on my bill there’s 2 sim cards my dads sim card works but when i try call it just says i have an outstanding balance of 23 pound but when i check my allowance it’s says i have “all you can eat calls all you can eat data and all you can eat texts” ...
Hey guys! Sorry this may seem a dumb question! I’ve just bought the £15 unlimited mins, calls & 50GB data pack. I’d like to also add international calls and I saw somewhere for £10 a month I can get unlimited international minutes, but it won’t let m...
