Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024

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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3549 Views
  • 0 replies
  • 9 likes

Roaming in Ireland

Morning all....I bought the phone for my son and he must have reached the £45 maximum roaming charge when he was interrailing across Europe (data stopped working).  We live in Northern Ireland and he is now holidaying in Donegal (Republic Of Ireland)...

AndyR by Fledgling
  • 852 Views
  • 1 replies
  • 0 likes

allowance

I visited a new country just yesterday and all my deta allowance  and calling credits that I have I'm not able to use 

Christos by Fledgling
  • 600 Views
  • 1 replies
  • 0 likes

Problem Cancelling Add-ons

I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...

Ali by Fledgling
  • 3074 Views
  • 3 replies
  • 0 likes