Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
got sms we are really sorry we couldn't complete your addon cancellation why is that?
Hi,My phone number is linked to the door bell, and I am going to travel for 2months and want to only receive the phone call from UK to UK number while I am abroad(not in EU/UK, international country). I found the £5 monthly add on service, I just wan...
Since I've had an account in October moving from O2 to Three I have a problem with your systems. After logging in on any device such as mobile or PC, I cannot view add-ons or roaming information for my account on the app or website. The error is Some...
Hiin December last year I visited Pragueduring my visit I received texts from 3 saying I needed to purchase a data passport for each day I used roaming data at a cost of £5 per day if I didn’t I would be charged standard roaming charges at high price...
I got three for +5 years, chose it specifically for the roaming advantages. My latest contract renewal was on June 2021 and when I did so I was told the Go Roam conditions were as per usual, I have an unlimited contract = 12GB in data abroad.In prepa...
Hi I want to cancel my monthly add on for unlimited data. I have a sim only contract.
Could you please let me know how to change or activate a UK-sounding ringback tone whilst I am abroad? I really don't think there should be a difference, but there is ( one is longer and softer and the other (UK) is shorter and harsher). It is the mo...
I would like to cancel the “insurance full cover add on” how do I do this?
how come i have two phones.both on three (both my children’s, one is a two month old sim and one is a well a few years old sim)if i top up £10 on the new one, i can get 10gb of data and unlimited calls and txt and on the other older one, i can only...
I tried over a week for checking my balance over both 3 app and website but they shown sorry they know the problem and try to fix it, trying to contact 3 agent but they are not helping out at all, only told me to reset password.
