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So I've got a plan whete I pay for my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed an...
I'm going to Germany for 5 day for. New Year. I cant see if roaming is still covered, is it? Thanks
Hey ThreeA mobile plan on Three has an expiry date. At expiry if another plan is not selected does the current plan simply renew/continue? I don't feel like I need any changes to my current selection.Many thanks for your help
Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?
Hello I want to share my frustration regarding the device and upgrade plan which I took but cancelled it out from the Three Lewisham store. The store official told me that if I want to cancel the upgrade I don’t need to accept the delivery of the dev...
Hi there,I went to upgrade my device as the plan was coming to an end and I passed the credit check, read through a bunch of info and hit "i agree", etc, was told to download something but was unable to do this, then when it came to finalising the or...
Is there a specific number for customer services as I would like to speak with them and not an automated number puncher! Thank you
Hi. I’ve been with three for 4 years now. I recently finished my contract with an iPhone14 and upgraded to the new iPhone16, I realised I preferred my old phone and gifted the 16 to my girlfriend. Can I keep using the same sim card I’ve had for the l...
Trying to pay off my device in full and the process goes to my banking app for approval where I approve the payment and it says it succeeded but then three says that the payment could not be made, I tried paying a smaller lump to see if that was the ...
I just received my phone after moving from Tesco. It has given me a new number even after giving my PAC, and i cannot add my monthly plan into my account. they sent me a SIM card which I assume I had to use, but I requested an eSIM. Now I cannot add ...
